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Hector Trogg's Perfect World
Heart-pounding danger, action packed and dreadfully funny. A bored schoolboy, daydreaming of aerial dogfights and tank battles. What if his dream world became reality? What if this impulsive boy caused more damage and destruction than the assassin pursuing him? What if his sister was the real hero? A book for pre-teens and teenagers: accident, adventure, an exciting roller coaster of events infused with an ever-present humour. It paints strong characters in a believable world. Hector Trogg has a powerful story line combined with plot twists, incident and humour that will appeal as much to adults as it will to its target audience.
Managing Customer Service
Jenny Hayes and Frances Dredge offer a concise introduction to the business reasons for building good relationships with customers, and also examine the management framework of customer service.
Contractions
Contains the approved word and phrase contractions used by personnel of the Federal Aviation Administration and other agencies in the use of air traffic control, communications, weather, charting, and associated services.
Symmetries of Islamic Geometrical Patterns
... a major contribution to the world of science and of particular value to the documention of the culture of Islam. N Gedal ... a masterly account of the way in which art and science are combined into aesthetic beauty by the Islamic geometric designs and motifs which decorate much of the Eastern World. M Evans ... This book will allow readers to travel through time and space, from ancient ornaments to the most modern computer graphics patterns. C. Pickover Ever since the discovery of the existence of seventeen space groups in two dimensions by Fedorov in 1891, it has been speculated that all seventeen could be found in Islamic art. But it is in this book that this remarkable fact is for the...
Adaptive Behavior Assessment System-II
Adaptive Behavior Assessment System-II summarizes information on adaptive behavior and skills as well as general issues in adaptive behavior assessment with the goal of promoting sound assessment practice during uses, interpretations, and applications of the Adaptive Behavior Assessment System-II. Adaptive behavior and skills refer to personal qualities associated with the ability to meet one's personal needs such as communication, self-care, socialization, etc. and those of others. Data from measures of adaptive behavior have been used most commonly in assessment and intervention services for persons with mental retardation. However, the display of adaptive behaviors and skills is relevant ...
Who Owns Whom
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Autoethnographies in ELT
This innovative volume showcases the possibilities of autoethnography as a means of exploring the complexities of transnational identity construction for learners, teachers, and practitioners in English language teaching (ELT). // The book unpacks the dynamics of today’s landscape of language education which sees practitioners and students with nuanced personal and professional histories inhabit liminal spaces as they traverse national, cultural, linguistic, ideological, and political borders, thereby impacting their identity construction and engagement with pedagogies and practices across different educational domains. The volume draws on solo and collaborative autoethnographies of transn...
Metals and Materials
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European Human Rights Case Summaries
This book can be used together with the European Human Rights Case Locator or as a stand-alone volume. This book contains all the cases decided by the court from 1960 to 2000, set out in an informative and easy to read summary form. The majority of the cases have not previously been reported in any UK law report. The cases are listed in alphabetical order and the following information is presented in each case summary: name of the case and case number (from numbering system adopted in European Human Rights Case Locator) law report reference (if it has been reported) date of application to the Commission/Court the date of the Commission report (pre-October 1998 cases) and the date of judgment...
