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10 Essentials for High Performance Quality in the 21st Century
As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, 10 Essentials for High Performance Quality in the 21st Century proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode. Identifying 10 steps readers can follow to optimize the quality of products and improve customer satisfaction, the book explains the rationale behind each of the steps in separate chapters. It a...
BMJ
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Clinical Governance in Mental Health and Learning Disability Services
This practical guide covers the background to the development of clinical governance, suggests structures for implementation and addresses the main areas of clinical governance. Each chapter is summarized with key issues and implementation points.
Humane Prisons
Based on the popular courses run by the Centre for Evidence-Based Medicine in Oxford, and written by leading figures working in the field of evidence-based medicine, this workbook provides papers appropriate for the study of child health.
In Place of Fear?
This is the 11th biennial report by the Mental Health Commission on its activities in monitoring the operation of the Mental Health Act 1983 and reviewing the lawfulness of detention of detained patients. This report covers the financial years 2003-04 and 2004-05 and focuses on issues of security and care. Topics discussed include: findings in court case judgements (including the 2004 European Court of Human Rights judgement in HL v United Kingdom) and the use of legal powers in relation to civil detention and the criminal justice system, staffing and resources issues, devolved service commissioning and the impact on specialist provision, the concept of patient choice, equality issues, the detention and monitoring of mentally disordered persons and offenders, deaths of detained patients and seclusion incidents, Second Opinion activity, and the implications of the forthcoming Mental Health Bill.
Child Right
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