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This book has been designed to help dentists to establish and maintain information systems that are necessary for effective working. It will consider the context of dentists in the UK, USA and Canada. It tries to do at least six (almost!) impossible things: 1. Talk about information in an interesting way. 2. Show how information can actually be useful. 3. Explain how to get you to love your computer. 4. Make SNODENT Codes interesting. 5. Help practices to share meaningful information. 6. Make you smile while reading a book about information. It includes references to incredibly unhip comedy series such as 'The Hitch Hiker's Guide to the Galaxy' (such as why not round off this chapter by breakfast at Milliways, the Restaurant at the End of the Universe?). The book assumes that you the reader are based in, or work with, a dental practice. Each chapter includes exercises that generally require you to have access to a dental practice.
This practical hand book is designed to help small and slightly larger businesses look after their information and the information they hold on behalf of customers, clients and employees. It covers the Data Protection Act and other similar legislation, standards for data protection (BS10012) and information security (ISO27001) and is designed to help companies highlight their risks, weaknesses and threats.
Software Quality: Theory and Management has been in print around the world since 1992. After the publisher accidentally removed it from the European market in 1998, it continued to sell well in South East Asia and has to date sold over 10,000 copies world-wide. Originally used with BSc and MSc students at the University of Salford, previous editions have been used as a textbook in the UK, Europe, North America and Asia. However, the contents of the second edition look sadly dated by now, and even core concepts such as development methodologies have moved on substantially. Therefore, I have decided to produce a third edition which has been updated in both content and method of delivery.
This revised second edition text includes updated information on quality standards - TickIt, SPICE and Bootstrap methodology. It includes mini-cases and vignettes plus a case study measuring the benefits of ISO9001 and end of chapter exercises and discussion programmes.
Detailed examination of the vocal and interpretive artistry of the great Jussi Björling.
Immunisation is one of the few preventive interventions of undoubted and proven effectiveness...GPs are thoroughly convinced of the public health arguments in favour of immunization and regard it as an integral part of their clinical practice. This book is designed to help them plan provide develop and monitor a comprehensive immunisation service not only for their NHS patients but also if they wish on a private basis for travellers and for local companies. Good practice organisation is the key to providing high quality clinical and preventive services and this book is a notable and helpful contribution towards that good organisation. It should help even the most efficient doctors to ensure that they are providing the best managed and most profitable immunisation service they can - a service that should be welcomed by the patients it will benefit.' John Chisholm in the Foreword
"'This book is a fresh and exciting look at Irish radicalism in the early twentieth century, which puts the labour movement at the centre of socialist agitation and adds immensely to our understanding of the era', Brian Hanley, Institute of Irish Studies, University of Liverpool, co-author of The lost revolution: the story of the Official IRA and the Workers' Party (2009). 'Grant's book takes a fresh and stimulating approach to the politics of the labour movement and republicanism in early twentieth-century Ireland. A useful, provocative and engaging study, it should be read by all those with an interest in the history of social radicalism on this island', Fintan Lane, author of The origins ...
When President Habyarimana’s jet was shot down in April 1994, Rwanda erupted into a hundred-day orgy of killing – which left up to a million dead. Fergal Keane travelled through the country as the genocide was continuing, and his powerful analysis reveals the terrible truth behind the headlines. ‘A tender, angry account ... As well as being a scathing indictment – Keane says the genocide inflicted on the Tutsis was planned well in advance by Hutu leaders – this is a graphic view of news-gathering in extremis. It deserves to become a classic’ Independent.
This practical toolkit informs readers of ways to ensure the right medication in the right dose, for the right patient at the right time. It covers every aspect of looking after and delivering medicines in the care home environment. The easy-to-read format, with questions and exercises for individuals and groups, makes the text ideal as a framework for teaching and accredited learning. This handbook is vital for care professionals working in residential and nursing homes, their managers and supervisors. It is also invaluable for trainee care and nursing assistants including students in further education. 'When inspectors said thousands of care home residents were being given the wrong medica...
If you think that research is difficult and remote from everyday practice, then try this book as an antidote. Using Research in Nursing covers 20 key topics at the heart of the research agenda in today's NHS. Based on the author's innovative Using Research in Primary Care: a workbook for health professionals, this book has been specially adapted to be entirely relevant to nurses and other professionals allied to nursing, addressing clinical effectiveness and clinical governance within the NHS. Icons throughout the book guide you towards these relevant online resources which include documents, u.