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Training from the Heart
This book argues that the most effective and influential trainers have at least two things in Common - they know why they are trainers, and they understand that training is a partnership. Training from the Heart shows you how to find your own "training heart," and then how to use this insight to create a learning climate that will encourage your learners to apply lessons from the classroom to the job. Training professionals willing to take this journey of self-discovery are encouraged to take "action" and are given ample assistance by the authors through the use of self-assessments, thought-provoking checklists, and other learning tools. In addition, you will find many useful first-person vignettes throughout the book that demonstrate why training from the heart really works.
Current Catalog
First multi-year cumulation covers six years: 1965-70.
Moving from Training to Performance
Consultants Dana and James Robinson work with clients to define performance requirements, determine performance gaps and training needs, and ensure that the work environment will support expected performance. Their new book is designed to help organizations move away from focusing on what employees need to learn, to a focus on performance to meet key organizational needs.
The Handbook of Training Technologies
This important resource offers an understanding of the basic principles that underlie training methods and the use of technology training in the workplace. The authors provide a primer for the four pervading and more advanced technologies used in business training—the Internet, computer-based training, knowledge management systems, and decision support tools. Appropriate for those who have little or no formal training in educational technology, this book addresses such topics as the decision to use, the pros and cons for using, and presentation strategies for media as varied as the Internet, teleconferencing, videoconferencing, satellite distance learning, and electronic performance support systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Return on Investment in Training and Performance Improvement Programs
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
