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Transformation and Post-War Economic Recovery of Ukraine
Even before achieving victorious peace in the war against the Russian aggressor, the process of economic recovery has begun in Ukraine. The purpose of this monograph is to explore the possibilities of the post-war revival of the main sectors of the Ukraine’s economy based on positive world experience and advanced technologies. To obtain practically applicable results, highly qualified researchers from various universities and research centres of Ukraine were involved. The main focus of the monograph is the study of the problems of the transformation and post-war reconstruction of the economy and it is mainly intended for potential practical participants in these processes. However, the authors are convinced that it will be interesting and useful to all researchers analysing the transformations of complex economic systems. Methodological approaches and practical recommendations can be adapted to the specifics of a country that is solving the problems of transformation and building an economic model that would correspond to new geostrategic realities.
Hyperbolic Metamaterials
Hyperbolic metamaterials were originally introduced to overcome the diffraction limit of optical imaging. Soon thereafter it was realized that hyperbolic metamaterials demonstrate a number of novel phenomena resulting from the broadband singular behavior of their density of photonic states. These novel phenomena and applications include super resolution imaging, new stealth technologies, enhanced quantum-electrodynamic effects, thermal hyperconductivity, superconductivity, and interesting gravitation theory analogs. Here I review typical material systems, which exhibit hyperbolic behavior and outline important new applications of hyperbolic metamaterials, such as imaging experiments with pla...
Societal Systems
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The Handbook of Customer Satisfaction and Loyalty Measurement
Customer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from improving them have been well documented. This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a survey to generate accurate measures of customer satisfaction and loyalty. The research process is explained in detail, including questionnaire design, analysis and reporting, but the book also covers other elements of an effective customer satisfaction process. These include project planning, communicating with customers before, during and after the survey, as well as providing internal feedback and taking effective action to address issues raised by the survey. There is also comprehensive coverage of loyalty measurement methodologies as well as the satisfaction-profit chain and associated modelling and forecasting techniques.
Novel Algorithms and Techniques in Telecommunications and Networking
Novel Algorithms and Techniques in Telecommunications and Networking includes a set of rigorously reviewed world-class manuscripts addressing and detailing state-of-the-art research projects in the areas of Industrial Electronics, Technology and Automation, Telecommunications and Networking. Novel Algorithms and Techniques in Telecommunications and Networking includes selected papers form the conference proceedings of the International Conference on Telecommunications and Networking (TeNe 08) which was part of the International Joint Conferences on Computer, Information and Systems Sciences and Engineering (CISSE 2008).
Citizen Relationship Management
This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.
Emotional Intelligence
A comprehensive, scientific examination of the popular psychological construct of emotional intelligence.
International Fiscal-financial Spillovers: The Effect of Fiscal Shocks on Cross-border Bank Lending
This paper sheds new light on the degree of international fiscal-financial spillovers by investigating the effect of domestic fiscal policies on cross-border bank lending. By estimating the dynamic response of U.S. cross-border bank lending towards the 45 recipient countries to exogenous domestic fiscal shocks (both measured by spending and revenue) between 1990Q1 and 2012Q4, we find that expansionary domestic fiscal shocks lead to a statistically significant increase in cross-border bank lending. The magnitude of the effect is also economically significant: the effect of 1 percent of GDP increase (decrease) in spending (revenue) is comparable to an exogenous decline in the federal funds rat...
Banking Sector Liberalization in India
This fascinating and timely work explores in detail the changes in the Indian banking sector over the last 20 years, and puts them into a comparative perspective with the Chinese banking sector. For this purpose, the author develops a detailed indicator-based framework for assessing the liberalization of a banking sector along various process steps based on financial liberalization and transformation studies. The key finding is that while liberalization has improved the sectoral performance, it has so far had no effect on the macro level.
