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Consumer Behaviour in Hospitality and Tourism
This insightful and expert-led volume presents a holistic view of the latest, cutting-edge global research on trends and changes in consumer behaviour in hospitality and tourism, with focus on the effects of the COVID-19 pandemic and its impacts on purchase patterns within the industries. The COVID-19 pandemic has affected every aspect of consumer behaviour, including expenses, ways of shopping, eating, lifestyle, use of technology and individual decision-making processes. This volume presents a carefully selected and logically structured collection of chapters, which aim to identify the factors that influence these new purchase patterns and evaluate how managers, retailers and marketers can...
Trust
We seem to be living in an age of citizen distrust of social and political elites. Distrust is also seen to have numerous negative consequences for our civic and democratic life. Yet are western democracies really facing a crisis of trust? This book provides an extensive and up-to-date review of one of the most important topics in contemporary political life. It explores the nature and condition of trust today by exploring three key issues. What do we mean by trust? How far are levels of trust in decline? How damaging are the consequences of low trust for effective democratic governance? Seyd also considers how trust arises, and which factors might explain the declines in trust witnessed recently in many countries. Providing evidence from many countries, Trust: How Citizens View Political Institutions pays particular attention to Britain, which has seen a marked decline in public regard for political elites, making the country a vital case for identifying the causes and effects of low trust. Combining conceptual and empirical analysis, the book provides a timely analysis of a central issue in contemporary political debate.
Strategic Science Communication
This guidebook is essential reading for all professionals in the field.
Capacity Building in Local Authorities for Sustainable Transport Planning
This book is conceptualized as being of interest to researchers in the field of sustainable transport, and also those who are working in the field. In the first case it will provide a reference on the state of the art of sustainable transport, and will also include insights into an EU project, how to go about delivering impact, how such projects effect local authorities, etc. Sustainable transport is an extreme growth area; it is highly innovative, with multi-million-pound investments transforming cities. The book will help and encourage resource poor small to medium local authorities catch up and meet their sustainability targets.
Mismanagement, “Jumpers,” and Morality
This book is a longitudinal multi-site anthropological study of automatic cotton gin plants, exposing the roots of amoral corporate leadership and explaining recent business scandals by managers’ low-moral choices while advancing to top-level jobs. It shows the latest state of knowledge on the topic and will be of interest to management and leadership scholars of all social sciences and for historians, and especially for co-operative scholars. It addresses the topics with regard to sociology and management studies and will be of interest to researchers, academics, and students in the fields of trust, leadership, management, and organisation control.
The Routledge Companion to Trust
In recent years, trust has enjoyed increasing interest from a wide range of parties, including organizations, policymakers, and the media. Perennially linked to turbulence and scandals, the damaging and rebuilding of trust is a contemporary concern affecting all areas of society. Comprising six thematic sections, The Routledge Companion to Trust provides a comprehensive survey of trust research. With contributions from international experts, this volume examines the major topics and emerging areas within the field, including essays on the foundations, levels and theories of trust. It also examines trust repair and explores trust in settings such as healthcare, finance, food supply chains, and the internet. The Routledge Companion to Trust is an extensive reference work which will be a vital resource to researchers and practitioners across the fields of management and organizational studies, behavioural economics, psychology, cultural anthropology, political science and sociology.
HCI in Mobility, Transport, and Automotive Systems. Driving Behavior, Urban and Smart Mobility
This two-volume set LNCS 12212 and 12213 constitutes the refereed proceedings of the Second International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in Copenhagen, Denmark, in July, 2020.* A total of 1439 full papers and 238 posters have been carefully reviewed and accepted for publication in HCII 2020. The papers cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. MobiTAS 2020 includes a total of 59 papers and they are organized in the following topical sections: Part I, Automated Driving and In-Vehicle Experience Design: UX topics in automated driving, and designing in-vehicle experiences. Part II, Driving Behavior, Urban and Smart Mobility: studies on driving behavior, and urban and smart mobility. *The conference was held virtually due to the COVID-19 pandemic.
Trust in the Catholic Reformation
In Trust in the Catholic Reformation, Thérèse Peeters shows how trust and distrust affected reform attempts in the post-Tridentine Church, while offering a multifaceted account of day-to-day religiosity in seventeenth-century Genoa, a city that has largely been overlooked in Anglophone scholarship. The book addresses diverse aspects of early modern Catholicism among lay people and members of the clergy. The author replaces the traditional view of the Catholic Reformation as a top-down process with one that considers individual agency, highlighting how strategies for gaining and maintaining trust – as well as the processes by which trust could be lost or denied – determined the success or failure of various efforts at reforming the Church.
Talk
A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life—from a celebrated Harvard Business School professor and leading expert on the psychology of conversation. “Alison Wood Brooks brings to life the science of conversation, in which she is a world expert, with the utmost warmth, empathy, and joy.”—Angela Duckworth, #1 New York Times bestselling author of Grit All of us can struggle with difficult conversations, but we’re often not very good at the easy ones either. Though we do it all the time, Harvard professor Alison Wood Brooks argues that conversation is on...
Trust, Control, and the Economics of Governance
In today’s world, we cooperate across legal and cultural systems in order to create value. However, this increases volatility, uncertainty, complexity, and ambiguity as challenges for societies, politics, and business. This has made governance a scarce resource. It thus is inevitable that we understand the means of governance available to us and are able to economize on them. Trends like the increasing role of product labels and a certification industry as well as political movements towards nationalism and conservatism may be seen as reaction to disappointments from excessive cooperation. To avoid failures of cooperation, governance is important – control through e.g. contracts is limit...
