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Every organization seeks to provide its employees with learning and development opportunities that are both targeted to their individual needs and produce measurable and worthwhile business results. In High Impact Learning, Brinkerhoff and Apking outline a comprehensive, proven, and practical approach for bridging the gap between employee and organizational goals and launching training initiatives of visible and lasting impact.
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualit...
As corporations become increasingly more powerful, their decisions have a larger impact on the social and ecological landscape both domestically and internationally. In Ethics and HRD, Tim Hatcher shows how human resource development departments can foster ethical consciousness and play an important role in transforming their organizations into responsible corporate citizens. He describes the relationship between ethical leadership, social responsibility, and HRD and shows how to synthesize them into a new and more sustainable paradigm for HRD. The first book of its kind, it will serve as a guide for managers, human - resource professionals, and students of HRD alike.
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In The Facilitator’s Guide to Immersive, Blended, and Hybrid Learning, veteran virtual trainer and learning tech maven Cindy Huggett examines the role of a facilitator in immersive, blended, and hybrid learning environments and offers cutting-edge insights and practical advice on how facilitators can make programs effective and engaging in any scenario. She introduces the new learning experience facilitator role and the skills needed to be successful in today’s modern learning environments. While the shift from traditional classrooms to immersive learning experiences (including immersive, blended, virtual, and hybrid) has exploded in recent years, the supporting technologies and techniqu...
How can organizations provide the right sales training to the right sales people at the right time? This book is filled with a diverse collection of case studies from top companies and provides a practical road map and the proven tools for organizations that want to implement a winning sales training program. The book offers helpful techniques and tips on how to successfully execute sales training with limited resources and cut budgets. It provides how-to guidelines for successful sales training in a down economy. It is written by 13 experts who have experience selling and have managed sales people. The contributors have combined experience of improving sales performance of over 120 years. The book contributors are Bob Rickert, Jim Graham, Teresa Hiatt, Michael Rockelmann, Maris Edelson, Susan Onaitis, Susanne Conrad, Rick Wills, Ken Phillips, Trish Uhl, Gary Summy, Lanie Jordan, and Renie McClay.
A timely update to a timeless model. Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation. But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few. James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don K...
This celebrated book, newly revised and updated, is a comprehensive treatment of organizational training and development: its basic ideas, organizational goals, and practical techniques. Dugan Laird, noted trainer, consultant, and author, shares his considerable experience in the whole field of human resource development and job-related training. The key to this book's ongoing popularity is its practicality: Laird's concern with the real-life problems and needs of T&D professionals. When and how should training be used, and what methods and techniques have worked and will work? The author's answers are supplemented by simple-to-follow process charts that outline each step of an effective training system. For this Second Edition, Laird has added material on new training technologies such as video and computer assisted instruction, explaining how and when they should be used to supplement traditional instructional techniques. How do you find training needs? What do you do when you don't give training? Learning objectives: who needs them? How do people learn? How important is teaching technique?
Managers are constantly faced with Human Resource Management issues, problems, and decision making. Offering a managerial orientation, this book pays attention to the application of HRM approaches in organizational settings and situations. Meant for both students and faculty, it offers information on HRM thinking and practice.