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This book explores the hospital via organisational ethnography (OE), an approach that involves a mix of fieldwork methods designed to analyse the hospital which also includes participatory observation, qualitative interviews and shadowing. One way to define a hospital is by its high level of formal organisation, resulting in written or digital communication as the main source of communication in patient journals, minutes and medical and quality guidelines. In contrast, in this book, the aspects of the informal organisation will be the focus. In spite of the many formal regulations of healthcare, hospitals are also chaotic organising places where many different groups of people interact in or...
This book presents a new way of understanding organizational ethnography due to its strong emphasis on what the word organizational means in organizational ethnography. In the past five years, a new organizational studies research field has developed involving organizational ethnographies, which is when organizations are studied using ethnographical methods. This development has shed light on the methods and difficulties of organizational ethnography, and yet we argue that confusion still remains as to what organizational ethnographical approaches are. This edited volume offers students and scholars a profound understanding of organizational ethnography by presenting concrete examples, refle...
The Oxford Handbook of Healthcare Management offers a variety of current scholarly perspectives which explore important policy developments in health care management on an international basis.
This practical and accessible textbook provides an overview of the key principles for conducting ethnography in healthcare settings. Shedding new light on healthcare delivery and experiences, ethnographic research methods provide a useful set of tools for observing how people act in the world and help us understand why people act as they do. Increasingly recognized for their explanatory power, especially around behavior and social context, ethnographic methods are an invaluable approach for understanding challenges and processes in healthcare services and delivery. This guide takes the reader step-by-step through the research process, from grant writing and study design to data collection an...
The Critique of Commodification -- A Theory of Commodification -- Politics of Commodification -- Consequences of Commodification -- Limits of Commodification -- Rediscovering Use Value -- Alternatives to Commodification: Use Value Society.
Offering essential interpretations of the surge in recent literature on strategy and public management, this timely and insightful Handbook includes contributions from some of the key figures in the field, focusing on concepts such as strategic management, strategic planning, and strategizing for public purposes. Providing an in-depth examination of strategic public management as a key topic in public management and governance, this Handbook considers the interconnections between strategy, public value, and the state, and the challenges of strategizing collaborative governance.
This pioneering edited collection explores the question of how organizations manage the future. Moving away from traditional research which focuses on the past, the editors problematize the future as an inherent but under-examined part of organizing. Arguing that the future acts as both a driver of and a performative result of organizing, the book asks how organizations conceptualize and deal with the future and what processes are in place to handle things to come. With empirical research examining the practices, discourses and concepts that play key roles, organizations and their approaches are scrutinized. A timely compendium of theoretical discussion and practical implications on the relevance of the future, this book is essential reading for those interested in organization, sociology and management studies.
Knowledge management presents a new way of understanding organizations and companies, and is especially suited to sophisticated and highly technical firms and operations such as those in the construction industry. This new book draws on hard data from three separate research programs in Sweden and shows how the concept of knowledge can make sense in the construction industry, an industry which can be viewed in essence as being engaged in the material transformation of "nature into buildings". In particular it explores and examines three different businesses: a medium sized construction firm; Wingårdh Architecture, Sweden’s most prestigious architecture firm; and BESAB, a specialist concrete injection firm working on underground construction. An emerging theme is the situational and context-bound nature of knowledge in the construction industry, thus showing "knowledge" to be a remarkably heterogeneous concept. A range of readers should find the book useful, from students and construction managers through to researchers.
The editors bring two terms, narrative and innovation, together in an interdisciplinary and interactive way. Narratives are ubiquitous and hold the potential to indicate future changes in politics, economies and markets. As “stressors” and stabilizers in organizations, narratives and changes in the consensus narrative indicate the need for strategic change or organizational stasis and may be utilized as a source for early recognition in strategic management. The use of narratives in management, however, makes it necessary to adopt a new perspective. This volume offers a polyphonic forum for the development of an interpretive approach towards business administration, strategic management, and entrepreneurship, by introducing instruments of semiotics, linguistics, narratology, and others. This compilation, therefore, presents a comprehensive overview of scientific and industrial perspectives beyond the mainstream.
The Nordic welfare states are facing significant demographic challenges now and in the future. At the same time life expectancy of the citizens is increasing. Thus more senior citizens need to be cared for by still fewer young people of taxable age. This development undermines the financial sustainability of the Nordic welfare state and presents a major medium to long-term challenge for the Nordic countries, if the high welfare service levels are to be sustained in the decades to come. One of the solutions to this challenge could be the implementation of new welfare technologies and innovative solutions which can increase efficiency of service providers and deliver more value for money. The ...