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Non-Manipulative Selling
Salespeople are among the most highly paid professionals in American society, and they are very important to the economy. Why, then, do so few people respect sales as a career? In Non-Manipulative Selling the authors attempt to address that question for a broad business audience. Non-Manipulative Selling offers the strategies and techniques for creating customers, not just sales.
Communicating at Work
In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead. Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.
The New Art of Managing People, Updated and Revised
When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for * Developing the interpersonal skills necessary to improve relations with employees * Understanding the differences between people, and behaving accordingly * Assessing, and then improving, current working situations * Creating trust between managers and employees. Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will * Reduce stress within the work force, * Create a positive spirit throughout the company, and * Increase the organization's productivity and profitability.
The Platinum Rule
In this entertaining and thought-provoking book, Tony Alessandra and Michael O'Connor argue that the "Golden Rule" is not always the best way to approach people. Rather, they propose the Platinum Rule: "Do unto others as "they'd" like done unto them". In other words, find out what makes people tick and go from there.
People Smarts - Behavioral Profiles, People Smarts Book (Bending the Golden Rule to Give Others What They Want)
This exciting line of learning tools helps you improve communication in any group or organization. Every individual has a unique personality, but many behaviors can be understood within a systematic, predictable framework. The People Smarts package will train participants to identify colleagues' behavioral patterns so they can work in harmony. This simple, easy-to-understand method helps you: get results from interactions with colleagues express your wants and needs clearly -- and recognize the needs of others improve collaborative efforts by learning to adapt to others' styles understand your co-workers, bosses, and subordinates through a systematic, effective method anyone can learn. The S...
People Smart
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Carbon Dioxide Utilisation
Carbon Dioxide Utilisation: Closing the Carbon Cycle explores areas of application such as conversion to fuels, mineralization, conversion to polymers, and artificial photosynthesis as well as assesses the potential industrial suitability of the various processes. After an introduction to the thermodynamics, basic reactions, and physical chemistry of carbon dioxide, the book proceeds to examine current commercial and industrial processes, and the potential for carbon dioxide as a green and sustainable resource. While carbon dioxide is generally portrayed as a "bad" gas, a waste product, and a major contributor to global warming, a new branch of science is developing to convert this "bad" gas...
Resolving Conflict E-Report
Annotation. This 10-page eReport will help you identify the sources of conflict and understand how to encourage healthy disagreement without spiraling down into a negative conflict. It will also give you tools that will help you break out of a conflict routine once it has begun. Topics covered include: The nature of conflict, Three basic components of conflict, Seven common sources of conflict, Five strategies for managing conflict, Five confrontation strategies to use to avoid conflict, Six behaviors that escalate conflict, and Five conflict resolution behaviors to resolve conflict.
Charisma
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Vascular Effects of Hydrogen Sulfide
This book explores techniques for exploring hydrogen sulfide (H2S) and its effects on the vascular system through numerous experimental animal models and vascular preparations. Alterations of vascular H2S generation/signaling may be involved in the pathogenesis of systemic and pulmonary arterial hypertension, ischemic heart disease, ischemic stroke, preeclampsia, and erectile dysfunction, and H2S also serves as an attractive target for pharmacotherapy of cardiovascular diseases, as well as possible effects on cancer, wound healing, and diabetic retinopathy, among other pathologies. Written for the highly successful Methods in Molecular Biology series, chapters include introductions to their respective topics, lists of the necessary materials and reagents, step-by-step, readily reproducible laboratory protocols, and tips on troubleshooting and avoiding known pitfalls. Authoritative and practical, Vascular Effects of Hydrogen Sulfide: Methods and Protocols is an ideal aid for scientists working to extend our knowledge in this valuable and wide-ranging field of study.
