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Since 2001, the "Gallup Management Journal" has provided leaders with essential insights into managing the human side of their businesses: their employees and customers. This book features articles from the first seven years of the journal that could not be more relevant today, as executives continue to struggle with the transition into a 21st century global economy. A range of voices is included in these pages. A Ritz-Carlton executive tells how his company is reinventing its world-class brand, while a leader at Ann Taylor describes how the retailer invests in talent. Nobel Prize winner Daniel Kahneman probes how customers think, while one of the founding fathers of the Internet, Vinton Cerf, speculates on the future of a connected world. With its lively writing and penetrating, research-driven insights, "The Best of the Gallup Management Journal 2001-2007" is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy.
Explains how to identify and maximize sales talent, outlines the basic steps of the selling process, and includes an access code to an online assessment test.
In 1905 Crozier launched an ambitious series entitled "Virginia County Records." This final volume published by Crozier is devoted exclusively to Westmoreland County, Virginia, and contains will abstracts, 1654-1794, and land grants, 1653-1793. The will abstracts, typically, furnish the name of the testator, the date of death and the date of probate, and the name and relationship to the deceased of all persons identified in the will. The index to land grants gives the name of the grantee, date and size of the grant, and source of the original record in Westmoreland County. The index refers to about 2,000 persons who resided in Westmoreland County in the 17th and 18th centuries.
What was it like to be in the midst of the counterculture movement as a white teen girl with a critical eye? Out of Sight! is Barbara Sanford Rahder’s memoir, a coming-of-age story set in the iconic time and place of 1960s San Francisco. At sixteen, Barbara moved into her sister’s one-bedroom apartment in Haight-Ashbury and was quickly drawn into hippie life: dancing in the street, smoking pot, striking to expose racism in college, marching with thousands to protest the Vietnam war, joining a commune, living on a precarious houseboat. But there was a shadow side as well—sexism, racism, abuse, incarceration, and police brutality. Many of the changes of the era came with an underbelly of...
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