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The Manager's Guide to Effective Meetings
Now translated into 11 languages! This reader-friendly, icon-rich series is must reading for all managers at every level All managers, whether brand new to their positions or well established in the corporate heirarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. The Manager's Guide to Effective Meetings is a hands-on guide to planning and conducting meetings that fellow professionals will want to attend. It provides techniques for keeping a meeting focused and on target, reveals latest tools for meeting "virtually," and more. This latest addition to the popular Briefcase Books series will prove invaluable to anyone who has to plan or conduct meetings, in any environment.
The Team Handbook
This book is a comprehensive resource book that provides everything you need to know to create high performing teams.
The Fast Forward MBA in Project Management
An updated and revised edition of a bestselling guide to project management The first edition of The Fast Forward MBA in Project Management sold over 100,000 copies and has been widely adopted in university courses and corporate training programs around the world. The book teaches the basic methods for defining, planning, and tracking a project, as well as techniques for leading and building strong project teams. This new edition includes: Downloadable, customizable project management forms Study aids for passing the popular Project Management Professional certification exam Guidelines for building high-performance project teams New examples of project management at work in the 21st century Eric Verzuh (Seattle, WA) is certified by the Project Management Institute and is President of The Versatile Company, which delivers project management training and consulting services to such companies as Adobe Systems, Inc., GE, Lockheed Martin, Nordstrom, and the United States Postal Service. He is also the author of The Portable MBA in Project Management (0-471-26899-2), from Wiley.
The Quality Toolbox
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. A...
The ASQ Certified Quality Improvement Associate Handbook
The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of quality to organizations and individuals who are new to quality. This book, and the Body of Knowledge (BoK) it supports, form a foundation for applying proven quality principles and practices that are used around the world. This handbook follows the CQIA span in both content and sequence. Let it serve as your guide in preparing for the ASQ CQIA examination, and refer to it frequently as you learn and implement these ideas and tools in your organization.
Adviser Secrets How to Become a Top Performer
In today's fast paced changing business world, professionals must work smarter than ever to improve their performance. What worked in the past doesn't work today. Clients are more knowledgeable and demanding. Competitors are more aggressive and cutthroat. Technical mastery of your vocation will only take you as far as an "average" performer. Within the pages of this book, the author reveals a revolutionary approach called the "Adviser Success Model" and walks the reader step-by-step through 13 of the most important communication skills used by top performers. As a top performer you will: earn more money; get that new job or promotion; increase your client base; close more deals; increase you...
Building Learning Capability Through Outsourcing (In Action Case Study Series)
Have you considered how outsourcing can help build your organization’s learning capability? Organizations in search of solutions to a variety of organizational problems have turned their attention more and more toward outsourcing. The workplace learning and performance (WLP) function seems to be among the first functions outsourced when organizations look to new ways of better managing and lowering fixed costs. It is possible to improve learning in an organization with fewer WLP professionals on staff and reduced training budgets. Outsourcing can help. Advantages of outsourcing include having ready access to leadership and practical implementation expertise from a wide variety of vendors r...
The Quality Toolbox
This book provides tools that are less commonly used and some tools that the author, Nancy Tague, created. Inside you’ll find tools for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, basic data handling, and statistics. In this third edition, six new tools were added (i.e., DFMEA and PMFEA) along with a section on Quality 4.0 and suggested quality tools that can help facilitate practitioners looking to implement Quality 4.0 concepts. The use of icons with each tool description tells the reader at a glance what kind of tool it is and where it is used within the improvement process.
Kaizen Kanban
Kaizen Kanban is a guide to creating prioritized project pipelines and setting up improvement boards to maximize business success through the execution of continuous improvement projects. It introduces to the Faster and Better visual facilitation approach that enables you to seamlessly leverage and combine fundamental tools in order to identify improvement opportunities for entire value streams, compile them in a prioritized project pipeline, and set up improvement display boards, or kaizen kanbans, linked to key business objectives. Kaizen kanbans follow the same principles used with traditional kanbans. They are visual communication tools and are visible to all levels of employees within the organization. The difference is that instead of telling operators what to build next or what parts to retrieve, the cards tell improvement teams what pre-approved projects are most relevant to current business needs and are next in line for implementation. This approach is designed to complement and enhance the effectiveness of quality, lean, continuous improvement, and project management initiatives that may already be in place in an organization.
Stick Your Neck Out
As President of the Giraffe Heroes Project, which since 1982 has been recognizing people who ''stick their necks out for the common good,'' John Graham has seen what hundreds of average citizens around the world have done to bring about constructive change. He's drawn on their experiences, his own as a veteran environmental activist, and that of a hand-picked group of seasoned activists to produce an accessible, eminently practical, inspiring guide on how to work effectively for change in any environment. Stick Your Neck Out covers every aspect of working for change, from choosing an issue to mapping out a strategy, getting a team together, building alliances, working with the media, and mor...
