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This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. The authors provide a framework and process for helping participants better understand their context and taking appropriate action. The casebook includes the Leadership Across Differences Framework, 13 research-based cases, 11 chapters written by leadership experts, nine individual exercises, as well as references and resources to extend the learning. The package is designed to be flexible enough to use for a single one-hour session or for an extended course. The information in the Facilitator’s Guide will help you craft a session or series of sessions organized around specific learning outcomes.
Presenting new empirical evidence and employing fresh theoretical perspectives, this book sheds new light on the challenges that Black Students face from the time they apply to college through their lives on campus.The contributors make the case that the new generation of Black students differ in attitudes and backgrounds from earlier generations, and demonstrate the importance of understanding the diversity of Black identity.Successive chapters address the nature and importance of Black spirituality for reducing isolation and race-related stress, and as a source of meaning making; students’ college selection and decision process and the expectations it fosters; first-generation Black wome...
This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.
Reconciling Practice and Theology What does reconciliation have to do with the work of missions? In today’s conflict-ridden world, the concept of reconciliation has gained traction, and Christian missions is being rethought. The whole world cries out for holistic transformation with eternal value, and God’s people are called to be his ambassadors. Ambassadors of Reconciliation lays the groundwork for exploring a new paradigm for missions. Divided into three parts, the book first establishes the theological foundations of reconciliation. The second part then shows how theory and practice go hand in hand. Finally, the third part uses case studies to highlight the importance of understandin...
This book focuses on eight critical elements of a healthy ministerial workplace, illustrated by stories and theological reflection of eight experienced lay ecclesial ministers. The book includes a model for using the stories for professional development and an assessment tool for examining the reader’s workplace. Together, they offer a pathway for effective, positive, and sustainable change. It is often easier to describe the problem than figure out what to do about it. This book does both. It emerges from the research of Dr. Barabra Sutton on burnout in ministry. She was surprised to learn that burnout was not the issue, but disengagement—and disengagement was the byproduct of unhealthy workplaces. The authors invited eight experienced ministers to develop stories from their work that illustrated the elements of a healthy workplace: community, values, vocation, fairness, workload, control, reward, and financial well-being. While the stories themselves often recount moments of heartbreak familiar to ministers, they provide theological interpretation that returns the emphasis to the transformative power of each element.
bell hooks—feminist scholar, teacher, activist—implored instructors to see the classroom as a “radical space of possibility” where students and teachers work as partners in the pursuit of education as “collective liberation” from structures of domination. hooks’ call takes on more urgency today, as oppressive and dominant ideologies continue to perpetuate racial, economic, gender, and other social inequities both within the classroom and society at large. Through critical commentary reflections on classroom experiences and original teaching activities, the authors in bell hooks' Engaged Pedagogy for the 21st Century Classroom: Radical Spaces of Possibility provide inspiration for teachers with the will to learn and the courage to teach about intersecting systems of oppression in meaningful, radical ways. The goal of this collection is to carry forth hooks’ legacy of education as freedom and to serve as a guide that renews faith that “teaching to transgress” racist, sexist, and classist systems of oppression is not only possible, but is a first step in transforming the world.
Socio-Economic Crises in Black and Brown Communities in the United States provides insight and awareness concerning crises that exist in underserved Black and brown communities in the United States. The contributors explore these issues through the lenses of public policy, human behavior, environmental injustice, socioeconomic status, gentrification, psychological limitation, Black history distortions, as well as disparities in health, technology, race, gender, and class. They are products of various backgrounds, which provides diverse perspectives from their life experiences.
Wie können Hochschullehrende der Diversität von Studierenden mit einer bewussten Gestaltung von Lehr-Lern-Interaktionen konstruktiv begegnen? Die Autor*innen unterstützen mit diesem Buch Lehrende bei der Gestaltung ihrer eigenen didaktischen Konzepte für Lehrveranstaltungen. Wohlwissend, dass die Studierenden alle unterschiedlich sind, entstehen Ideen für eine diversitätsgerechte Didaktik.
Ekonomik anlamda ulusal sınırları ortadan kaldıran uluslararası işletmeler sahip oldukları insan kaynakları profili dolayısıyla çok kültürlülüğü etkin şekilde yönetmek durumundadır. Farklı kültürlerle birarada çalışan ve etkileşimde bulunan insan kaynaklarının gelişiminde kültürlerarası yetkinliğin kazandırılması iş hedeflerinin gerçekleştirilebilmesi ve başarı açıısndan önemli hale gelmiştir. Özellikle farklı ülkelerde görev yapan uluslararası işletme çalışanlarının, etkileşimde bulundukları yeni kültürde iş hayatına ve sosyal hayata uyum sağlayabilmeleri açısından kültürleri tanımaları ve kültürel farklılıkları an...
This book investigates intercultural service encounters (ICSEs) in light of the rapidly globalizing world economy, examining the extant literature on the topic and identifying areas which require further exploration. With a focus on intercultural communication and competence, the author analyses diverse conceptual frameworks, providing theoretical models and practical initiatives for those working within the services marketing industry. An excellent resource for anyone interested in how culture shapes customer and employee expectations and perceptions, this book addresses the potential implications and limitations of future models.