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Strategic management control differs from traditional management control in several important respects. First, it supports both strategy formulation and strategy implementation. Second, it is to a large extent based on non-financial information. Third, it deals with both the long and short term and supports not only tactical, but also strategic and operational decision-making. Fourth, and perhaps most importantly, strategic management control is designed for, and adapted to, each organisation’s unique strategies. In this context, the book emphasises the importance of dialogues. The authors argue that it is unwise to assume that decisions taken at the top of the organisation will automatica...
The concept of the Balanced Scorecard has become increasingly popular in the global business world as a tool for balancing business strategy with financial concerns, customer care, internal business processes, and learning and growth. This book focuses on the hands-on experiences of companies across a broad range of organizations at both operational and board level. Drawn from cases in the UK, Europe, the United States, and Japan, the book shows that though Balanced Scorecard has been adopted widely, it is practiced in different forms and with varying degrees of success. Making Scorecards Actionable helps in creating and communicating a total comprehensive strategy to all organizational members from the top down. * Provides a long-term view of what the company's strategic objectives really are. * Shows how to make use of knowledge gained through experience. * Demonstrates the required flexibility of such a system to cope with the fast-changing business environment. * This book provides a practice-based follow on from the successful Performance Drivers by Olve, Roy and Welter (0471 986232) Readership: Operational managers, consultants, and business students.
Corporate restructuring (acquisitions, alliances and divestment) is a visible form of corporate strategy. For example, firm investments in buying and selling assets exceed the gross domestic product of the majority of nations. Most research in this area examines acquisitions, but informing practice is limited by examining acquisitions in isolation or using a narrow focus. For example, a lingering problem is that average acquisition performance is consistently around zero, suggesting a need to identify practically relevant relationships. In addressing this need, research on three fundamental questions is covered: 1) How do acquisitions relate to other corporate strategy options?; 2) What help...
Organizational strategies are important in today's highly competitive environments. Businesses, as well as public sector organizations, need a unifying logic, which emerges out of dialogue among its members and also guides their actions. An organization's 'control system' has potential to become a key to this. Controlling for Competitiveness describes how management control is crucial in mobilizing, using, and communicating the knowledge and skills of managers and employees. Controllers should design situation-specific control systems, assuring that actions will be based on appropriate information and incentives. Enterprise systems facilitate coordination and information exchange, thus enabl...
Strategies of enterprises evolve with the development of strategic management theory and new concepts, models, and outlooks that emerge with it. The concept of ambidexterity is a relatively new approach to business development strategies, which involves simultaneous exploration and exploitation activities to ensure the success of the company and a relatively sustainable competitive advantage. This begs the question as to whether the ambidextrous strategy is the right choice for all enterprises, and if not, what determines its choice. This book identifies and systematizes antecedents for choosing ambidextrous strategy, including factors related to the uncertainty of the environment, its dynam...
This thesis addresses the need to balance the use of facial recognition systems with the need to protect personal privacy in machine learning and biometric identification. As advances in deep learning accelerate their evolution, facial recognition systems enhance security capabilities, but also risk invading personal privacy. Our research identifies and addresses critical vulnerabilities inherent in facial recognition systems, and proposes innovative privacy-enhancing technologies that anonymize facial data while maintaining its utility for legitimate applications. Our investigation centers on the development of methodologies and frameworks that achieve k-anonymity in facial datasets; levera...
Energy consumption and its management have been clearly identified as a challenge in computing and communication system design, where energy economy is obviously of paramount importance for battery powered devices. This thesis addresses the energy efficiency of mobile communication at the user end in the context of cellular networks. We argue that energy efficiency starts by energy awareness and propose EnergyBox, a parametrised tool that enables accurate and repeatable energy quantification at the user end using real data traffic traces as input. EnergyBox offers an abstraction of the underlying states for operation of the wireless interfaces and allows to estimate the energy consumption fo...
This book provides a concrete guide on how to execute strategic pricing to excel in an increasingly dynamic and digitised business environment, while developing and deepening relations with contract partners. The secret lies in crafting innovative price models that reward joint value creation in accordance with the business model, rather than engaging in confrontative zero-sum pricing reasoning. Strategic and Innovative Pricing: Price Models for a Digital Economy provides hands-on tools that are applied on three interconnected levels of analysis. It illustrates how to explore the business ecology to understand its dynamics and how digitisation enables it to prosper and demonstrates how to co...
Automated planning is known to be computationally hard in the general case. Propositional planning is PSPACE-complete and first-order planning is undecidable. One method for analyzing the computational complexity of planning is to study restricted subsets of planning instances, with the aim of differentiating instances with varying complexity. We use this methodology for studying the computational complexity of planning. Finding new tractable (i.e. polynomial-time solvable) problems has been a particularly important goal for researchers in the area. The reason behind this is not only to differentiate between easy and hard planning instances, but also to use polynomial-time solvable instances...
Services are prone to change in the form of expected and unexpected variations and disruptions, more so given the increasing interconnectedness and complexity of service systems today. These changes require service systems to be resilient and designed to adapt, to ensure that services continue to work smoothly. This thesis problematises the prevailing view and assumptions underpinning the current understanding of resilience in services. Drawing on literature from service management, service design, systems thinking and social-ecological resilience theory, this work investigates how service design can foster resilience in service systems. Supported by empirical input from three research proje...