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MBA in Marketing - City of London College of Economics - 10 months - 100% online / self-paced
Overview An MBA in Marketing (or Master of Business Administration) is a degree that will prepare you for leading positions in marketing such as Chief Marketing Officer. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - Digital Marketing Strategy - Customer Relationship Management - E-Commerce - Fundamentals of Management - And many more Duration 10 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Customer Relationship Manager Diploma - City of London College of Economics - 3 months - 100% online / self-paced
Overview In this diploma course you will learn how to deal with customer issues best. Content - CRM Success Factors - The Customer Service/Sales Profile - Managing Your Customer Service/Sales Profile - Choosing Your CRM Strategy - Managing and Sharing Customer Data - Tools for Capturing Customer Information - Service-Level Agreements - E-Commerce: Customer Relationship on the Internet - Managing Relationships Through Conflict - Fighting Complacency: The “Seven-Year Itch” - Resetting Your CRM Strategy Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Bloody Ivy
Inside you will find 13 chilling campus mysteries-unsolved murders that occurred at U.S. and Canadian colleges. You'll get the most recent details of: the stabbing of a young co-ed in the stacks of the Penn State library, the gruesome ritualistic murder of a student at midnight in Stanford's Memorial Church, the controversial death of Suzanne Jovin on a New Haven street which threw Yale into a turmoil, and the mysterious death of Mrs. Jane Stanford, the co-founder of Stanford University. Was she poisoned, and, if so, why was it covered up? There are nine other unsolved murders for you to try to help to solve. Maybe one of you out there holds the final piece of the puzzle.
Fulton Special Education Digest
First Published in 1999. This fully updated second edition is an essential reference book that contains a wealth of resources and practical information relating to the education and care of children with special educational needs. Within its pages you will find an accessible, jargon-free overview of current SEN policies and how they affect parents, teachers and children; contact details of over 1,000 selected organizations, charities and services that exist to help the child with special educational needs; an extensive glossary of terms and medical conditions associated with special education; pointers to useful resources on the Internet; the names and addresses of Local Education Authorities, all of which can provide information on inclusive schooling; the names and addresses of over 1,800 special schools in the UK; and advice on how to make links with other professionals, to ensure all children with special educational needs are getting the attention to which they are entitled. Any teacher, teaching assistant, parent or carer of a child or children with special educational needs will find this book a useful companion.
What Do I Say?
The must-have guide to honestly and sensitively answering your clients' questions Written to help therapists view their clients' questions as collaborative elements of clinical work, What Do I Say? explores the questions some direct, others unspoken that all therapists, at one time or another, will encounter from clients. Authors and practicing therapists Linda Edelstein and Charles Waehler take a thought-provoking look at how answers to clients' questions shape a therapeutic climate of expression that encourages personal discovery and growth. Strategically arranged in a question-and-answer format for ease of use, this hands-on guide is conversational in tone and filled with personal example...
Transcending Turmoil
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