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From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups ...
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Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital commun...
This book provides assistance to employees by taking a journey through the challenging world of business ethics
Contents of accompanying CD-ROM are listed in Appendix A (p. 331-332) and are in PDF format.
This text is not about filling in income tax forms-it provides students with strategies for building a successful personal financial plan. This hands-on approach equips students with the expertise they need to make informed financial decisions. The most recent coverage of rules and regulations that govern and affect financial planning have been integrated throughout this new edition, as well as coverage of recent events such as the financial crisis. Note: If you are purchasing an electronic version, MyFinanceLab does not come automatically packaged with it. To purchase MyFinanceLab, please visit www.MyFinanceLab.com or you can purchase a package of the physical text and MyFinanceLab by searching for ISBN 10: 0321751159 / ISBN 13: 9780321751157.
Health law is a rapidly changing field, and students entering the HIM fields require the most recent knowledge to move the profession forward and achieve legal compliance. This revised reprint of Fundamentals of Law for Health Informatics and Information Management contains updates to the second edition. New features and major updates in to this edition include: Medical Identity Theft and Red Flags Rule Contracts, Antitrust, and Corporate Healthcare Liability 2013 HIPAA Privacy and Security updates under ARRA and HITECH updates, including Breach Notification Requirements Meaningful Use E-Discovery Security Safeguard Mechanisms Key Features Online resources include a linked reference list Addresses topics critical to effective HIM practice Instructor manual available online
In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality. Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes Clearly demonstrates how to effectively use process analysis tools to iden...