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Mastering Civility
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Cognitive Stylistics
This book represents the state of the art in cognitive stylistics a rapidly expanding field at the interface between linguistics, literary studies and cognitive science. The twelve chapters combine linguistic analysis with insights from cognitive psychology and cognitive linguistics in order to arrive at innovative accounts of a range of literary and textual phenomena. The chapters cover a variety of literary texts, periods, and genres, including poetry, fictional and non-fictional narratives, and plays. Some of the chapters provide new approaches to phenomena that have a long tradition in literary and linguistic studies (such as humour, characterisation, figurative language, and metre), others focus on phenomena that have not yet received adequate attention (such as split-selves phenomena, mind style, and spatial language). This book is relevant to students and scholars in a wide range of areas within linguistics, literary studies and cognitive science.
The German Discovery of the World
Current historiography suggests that European nations regarded the New World as an inassimilable "other" that posed fundamental challenges to the accepted ideas of Renaissance culture. The German Discovery of the World presents a new interpretation that emphasizes the ways in which the new lands and peoples in Africa, Asia, and the Americas were imagined as comprehensible and familiar. In chapters dedicated to travel narratives, cosmography, commerce, and medical botany, Johnson examines how existing ideas and methods were deployed to make German commentators experts in the overseas world, and how this incorporation established the discoveries as new and important intellectual, commercial, and scientific developments. Written in an engaging and accessible style, this book brings to light the dynamic world of the German Renaissance, in which humanists, cartographers, reformers, politicians, botanists, and merchants appropriated the Portuguese and Spanish expeditions to the East and West Indies for their own purposes and, in so doing, reshaped their world. Studies in Early Modern German History
Synonyms and Antonyms
Synonyms and antonyms are crucial for success in the C.E.M. 11 Plus exams. Students need to be able to complete large sets of synonyms or antonyms in a short amount of time. These can be either choosing the correct word or filling in the missing letters. Many students find these very difficult and concerted practice is essential. This book contains lots of practice, to enable student to improve their vocabulary and their ability to answer these crucial question types.
The Two Queens
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Urban Design: Method and Techniques
This book deals with a wide range of techniques used in the urban design process. It then goes on to relate these techniques to a unique, comprehensive account of method. A method of urban design is developed which has sustainability and environmental protection at the centre of its philosophy. Previously, literature regarding the urban design method has been almost totally neglected; this book introduces the topic to the reader. This revised Second Edition encompasses the latest techniques including the development of geographic information systems and financial techniques which help evaluate projects. A number of techniques are illustrated by example or case study. Where techniques are dis...
