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Yes Is the Answer
Four Simple Steps. That's all it takes to deliver legendary service and build a thriving team culture. Is negative service impacting your bottom line? Do you find it hard to maintain your confidence when you have to disappoint a customer? Then Yes Is the Answer is the leadership book you need to read. Christine Trippi shares her energy and passion for Sweet Hospitality--the key to success in the hospitality industry--by taking readers through the simple steps of responding positively while developing strong relationships. Along the way, she reviews examples that cover all aspects of work and family life with opportunities to test your new skills in the book (or with a downloadable Yes Is the Answer companion workbook). By the end of this fun, quick, and easy read, you'll have the information and skills needed to always say Yes and achieve Sweet Results! The best part is that you'll learn how you can change the world, one Yes at a time! Should you read this book? Yes Is the Answer!
The Rule of Women in Early Modern Europe
A transnational comparison of women rulers and women's sovereignty throughout Europe
The Beauty of Yoga in Life
In the early 1970s, when yoga was new to the West, I followed a programme on television called “Yoga with Richard Hittleman.” Over the weeks, I was drawn to want to know more about why I was beginning to feel so much better, both physically and spiritually. I trained under many different teachers and was taught many different styles, from which I devised my own yoga routines that I have been teaching for forty years. My yoga classes over the years have been a haven for people living in this fast-paced city of London, an oasis from which they can leave refreshed, bright-eyed, and ready to face the challenges of modern-day life. This book comprehensively covers all aspects of yoga, from th...
We Are Not Like Them
A GOOD MORNING AMERICA BOOK CLUB PICK Named a Best Book Pick of 2021 by Harper’s Bazaar and Real Simple Named a Most Anticipated Book of Fall by People, Essence, New York Post, PopSugar, New York Newsday, Entertainment Weekly, Town & Country, Bustle, Fortune, and Book Riot Told from alternating perspectives, this “propulsive, deeply felt tale of race and friendship” (People) follows two women, one Black and one white, whose friendship is indelibly altered by a tragic event. Jen and Riley have been best friends since kindergarten. As adults, they remain as close as sisters, though their lives have taken different directions. Jen married young, and after years of trying, is finally pregn...
Leadership and context
This 9-hour free course explored the potential impact of context and culture on educational organisations, and its implications for leadership.
Victorian Bloomsbury
While Bloomsbury is now associated with Virginia Woolf and her early-twentieth-century circle of writers and artists, the neighborhood was originally the undisputed intellectual quarter of nineteenth-century London. Drawing on a wealth of untapped archival resources, Rosemary Ashton brings to life the educational, medical, and social reformists who lived and worked in Victorian Bloomsbury and who led crusades for education, emancipation, and health for all. Ashton explores the secular impetus behind these reforms and the humanitarian and egalitarian character of nineteenth-century Bloomsbury. Thackeray and Dickens jostle with less famous characters like Henry Brougham and Mary Ward. Embracing the high life of the squares, the nonconformity of churches, the parades of shops, schools, hospitals and poor homes, this is a major contribution to the history of nineteenth-century London.
Indigenous Biography and Autobiography
In this absorbing collection of papers Aboriginal, Maori, Dalit and western scholars discuss and analyse the difficulties they have faced in writing Indigenous biographies and autobiographies. The issues range from balancing the demands of western and non-western scholarship, through writing about a family that refuses to acknowledge its identity, to considering a community demand not to write anything at all. The collection also presents some state-of-the-art issues in teaching Indigenous Studies based on auto/biography in Austria, Spain and Italy.
Educational Management
Education management and leadership is a key area of study in education. Educational Management: Major Themes in Education brings together the most important literature in the field, exploring the historical context, the training and development of leaders and their roles in leading people and managing resources in education. The collection provides a focus on the major issues which are current in educational management throughout the world. The four volumes are arranged thematically, as follows: Volume 1: Educational Values Values and Religion Emotions and Gender Politics and Micropolitics Volume 2: Educational Theory Theory School of Effectiveness and School Improvement Financial Managemen...
Educational Leadership
Drawing together current thinking and research by leading writers in the field, this Reader will help you to understand and critically analyse key strategic aspects of educational leadership, including: - leadership perspectives and values - external and internal contexts - autonomy and accountability - partnership and collaboration - leading strategy and change. The book explores major challenges for educational leaders in managing the increasingly permeable boundary between educational organisations and their external contexts and reconciling environmental expectations and internal priorities. The Reader will encourage you to positively problematize the field and reflect on current debates...
