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Online Dispute Resolution For Business
In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.
The New Handshake
Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design: newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next -- Conclusion
Family Dispute Resolution
Family Dispute Resolution brings together some of the field's leading practitioners, researchers, teachers, and policymakers to share their expertise and experience. This overview of family dispute resolution processes and practices is designed to help professionals who assist separating and divorcing parents make decisions about the future of their families. It is essential reading for legal and mental health professionals in the field and law and graduate students who intend to work with separating and divorcing families.
Digital Justice
Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone. The authors focus particular attention on five areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, labor, and the courts. As conflicts escalate with the increase in innovation, the authors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past.
Mediation and Justice
This book asks why justice is important to both individuals and to society as a whole. A number of justice questions are raised to evaluate whether mediation can deliver social, distributive, procedural, or substantive justice and fairness. Focussing on a scrutiny of mediation in the context of justice, the book covers social justice and justice issues posed by confidentiality, bias, lack of fairness, and Online Dispute Resolution. Discussing whether mediation can truly deliver justice to all, this book identifies areas where this fails and provides solutions and suggestions for improvement.. The dangers of private justice, bias, mandatory mediation, and the side lining of the importance of fairness in the resolution of disputes are all considered. In contrast, the positive aspects of mediation are added to the balance. This book will be of interest to researchers in the field of conflict resolution, law, and social science. Readers will also be found among mediators and people interested in justice and the civil justice system.
Governing the Future
We are living in times of deep and disruptive change. Perhaps the most powerful vector of this change can be described by three related catchphrases: digitalization, artificial intelligence, and dataism. Drawing on considerable expertise from a wide range of scholars and practitioners, this interdisciplinary collection addresses the challenges, impacts, opportunities and regulation of this civilizational transformation from a variety of angles, including technology, philosophy, cultural studies, international law, sociology and economics. This book will be of special interest to scholars, students, analysts, policy planners, and decision-makers in think tanks, international organizations, and state agencies studying and dealing with the development and governance of disruptive technologies.
Online Dispute Resolution for Consumers in the European Union
Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.
The Altruistic Brain
"Unlike any other study in its field, The Altruistic Brain synthesizes into one theory the most important research into how and why - by purely physical mechanisms - humans empathize with one another and respond altruistically."--Jacket.
Comparative Dispute Resolution
Comparative Dispute Resolution offers an original, wide-ranging, and invaluable corpus of chapters on dispute resolution. Enriched by a broad, comparative vision and a focus on the processes used to handle disputes, this study adds significantly to the discourse around comparative legal studies. Chapters present new understandings of theoretical, comparative and transnational dimensions of the manner in which societies and their legal systems respond to difficulties in social relations.
