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The Biography of a New Canadian Family
  • Language: en
  • Pages: 297

The Biography of a New Canadian Family

A Happy and Informative Present: at the new Université de Sherbrooke, Pierre had developed a four-month teaching program for clinical nurses prior to their departure to the Canadian Far North where they would be in charge of a Nursing Station. In 1973, a group of them gave me as a parting gift the French translation of “The Scalpel and the Sword” by Ted Allen and Sydney Gordon (Toronto, 1952); the French version was by Jean Pare, 'Docteur Bethune' (Montreal, 1973). As new Canadians, we thought it odd that the French version should take 20 years to appear on the scene. We had been in Canada for 15 years. In 1975, Pierre's career led him to 1'hospitaldu Sacré-Coeur where Dr. Bethune work...

Work and Quality of Life
  • Language: en
  • Pages: 496

Work and Quality of Life

Employees have personal responsibilities as well as responsibilities to their employers. They also have rights. In order to maintain their well-being, employees need opportunities to resolve conflicting obligations. Employees are often torn between the ethical obligations to fulfill both their work and non-work roles, to respect and be respected by their employers and coworkers, to be responsible to the organization while the organization is reciprocally responsible to them, to be afforded some degree of autonomy at work while attending to collaborative goals, to work within a climate of mutual employee-management trust, and to voice opinions about work policies, processes and conditions wit...

Marketing Management
  • Language: en
  • Pages: 719

Marketing Management

This concise new text covers all the traditional topics of the course, and also contemporary subjects such as data warehousing, Web site management, and CRM — all areas of work that students will encounter in their future marketing careers. Unique to this text is its customer orientation, reflected in its content, but also in the way that the authors organize the material through the sequence of customer acquisition, interactions, and retention. Each chapter includes topical mini-cases such as the launch of the iPhone, e-Harmony.com, and Southwest Airlines. In addition, there are eight full cases in the back of the book, together with a helpful student guide to analyzing a case.

The Upright Piano Player
  • Language: en
  • Pages: 239

The Upright Piano Player

  • Type: Book
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  • Published: 2011-03-03
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  • Publisher: Hachette UK

Henry Cage seemed to have it all. A successful business career, considerable wealth, and a reputation for being a just and principled man. But public virtues can conceal private failings, and as Henry faces retirement, his well-ordered life begins to unravel. On the eve of the new millennium he is the victim of a random act of violence which soon escalates into a prolonged persecution, with tragic consequences. Family secrets are revealed, and when his ex-wife Nessa summons Henry to Palm Beach, he realises that there is little time to redress the mistakes of the past. The Upright Piano Player explores with a tender, yet unflinching eye the small but devastating flaws in human nature that can shape our destinies.

Organizational Ethics and Stakeholder Well-Being in the Business Environment
  • Language: en
  • Pages: 302

Organizational Ethics and Stakeholder Well-Being in the Business Environment

  • Type: Book
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  • Published: 2014-04-01
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  • Publisher: IAP

Organizational ethics involves the institutionalized principles, guidelines, and norms that influence how a company and its employees function in an ethical manner. Ultimately, these processes collectively influence a firm's 1) overall sense ofbusiness ethics, 2) management of employees, and 3) interactions with partners outside of the immediate work environment. Researcher and practitioners are interested in organizational ethics because the different approaches used to develop such a context generate many other positive business outcomes. While the connection between organizational ethics and employee/stakeholder well-being has been explored, moving forward with a number of new investigations should push the literature forward. This book seeks to explore these important topics and present a more comprehensive overview of organizational ethics and stakeholder well-being in the business environment. Such inquiry is important because the linkages between business ethics and stakeholders, if wellmanaged, have the capacity to benefit both companies and employees. In addition, the content of this book should serve to guide future investigations within this area of business ethics.

Sales Force Management
  • Language: en
  • Pages: 495

Sales Force Management

  • Type: Book
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  • Published: 2016-04-14
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  • Publisher: Routledge

In this latest edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the tradition of excellence established by Churchill, Ford, and Walker, increasing the book’s reputation globally as the leading textbook in the field. The authors have strengthened the focus on managing the modern tools of selling, such as customer relationship management (CRM), social media and technology-enabled selling, and sales analytics. It’s a contemporary classic, fully updated for modern sales management practice. Pedagogical features include: Engaging breakout questions designed to spark lively discussion Leadership challenge assignments and mini-cases to help students unders...

Contemporary Selling
  • Language: en
  • Pages: 436

Contemporary Selling

  • Type: Book
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  • Published: 2016-02-19
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  • Publisher: Routledge

Contemporary Selling is the only book on the market that combines full coverage of 21st century personal selling processes with a basic look at sales management practices in a way that students want to learn and instructors want to teach. The overarching theme of the book is enabling salespeople to build relationships successfully and to create value with customers. Johnston and Marshall have created a comprehensive, holistic source of information about the selling function in modern organizations that links the process of selling (what salespeople do) with the process of managing salespeople (what sales managers do). A strong focus on the modern tools of selling, such as customer relationsh...

The Ketcheson Family
  • Language: en
  • Pages: 1204

The Ketcheson Family

William K. Ketchison was born 7 July 1759 in Howden, Yorkshire, England. His parents were William Ketchison (1736-1763) and Sally Ayr. He emigrated in 1775 and settled in Virginia. He fought with the British in the American Revolution. He married Mary Rull (1761-1842) 16 March 1779 in Bedford, New York. They had ten children. They migrated to Canada in 1783 and settled first in Nova Scotia and then moved to Sidney, Ontario. William died in 1848 in Belleville, Ontario. Descendants and relatives lived throughout Ontario.

The Memetics of Music
  • Language: en
  • Pages: 287

The Memetics of Music

  • Type: Book
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  • Published: 2017-07-05
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  • Publisher: Routledge

Richard Dawkins's formulation of the meme concept in his 1976 classic The Selfish Gene has inspired three decades of work in what many see as the burgeoning science of memetics. Its underpinning theory proposes that human culture is composed of a multitude of particulate units, memes, which are analogous to the genes of biological transmission. These cultural replicators are transmitted by imitation between members of a community and are subject to mutational-evolutionary pressures over time. Despite Dawkins and several others using music in their exemplifications of what might constitute a meme, these formulations have generally been quite rudimentary, even na?. This study is the first musi...

EBOOK: Marketing: The Core
  • Language: en
  • Pages: 608

EBOOK: Marketing: The Core

  • Type: Book
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  • Published: 2017-01-26
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  • Publisher: McGraw Hill

EBOOK: Marketing: The Core