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Operations Management in Healthcare
Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the enti...
Operations Management in Healthcare, Second Edition
This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the "how-tos" of effectively managing a healthcare organization, this new edition also addresses the "why" of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook enc...
Operations Management in Healthcare
This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the how-tos of effectively managing a healthcare organization, this new edition also addresses the why of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook encoura...
Managing Client Care
Providing a focus on the knowledge and skills needed to become a successful first-line manager, this unique text emphasizes successful client care by addressing the role of nurses in managing quality and the available resources needed. It also discusses each of the essential components of the manager of care role, as well as the basic or core competencies required of staff nurses inherent in the direct care of clients. Thoroughly revised and updated, this 3rd edition reflects the numerous changes related to evolving management concepts - including understanding the health care system, using personal strengths most effectively, and nurturing professional integrity. Content focuses on client c...
Data Strategy Canvas for Healthcare Organizations
Healthcare organizations have nearly endless opportunities to further their missions using data, but how do you know where to start? Many of the traditional tools for strategic planning are not well-suited for creating a fluid, adaptable data strategy, and complex planning processes can leave your team disengaged and confused. It is for these reasons that we created the Data Strategy Canvas.The Data Strategy Canvas guides your team through rapidly capturing the key internal and external factors influencing your opportunities with data, and then combining this information into actionable solutions. After your team develops its Canvas, you'll have a clear path to developing mission-oriented programs and products using a variety of data sources.In this rapid-fire toolkit, you'll quickly learn how the Canvas is structured, how to complete it with your team, and what to do with your results. The Canvas model can take you from ideation to action faster than traditional planning processes will, and result an engaging strategic model that your entire organization can use.
Introduction to Brokerage Operations Department Procedures
Explains the staff's workload to give an understanding of the steps and procedures in the operations function in the brokerage environment.
Strategic Leadership of Portfolio and Project Management
As an executive, your organization may have limited resources. This book will instruct you and your leadership teams on implementing strategy through identifying, selecting, prioritizing, resourcing, and governing an optimal work portfolio. You’ll learn how to sponsor every project stage, as well as leading project managers as direct reports. Detailed advice is given for developing project management competency and utilizing input from customers, employees, and processes. You’ll learn how your organization can capitalize upon information technology to become competitive and to effectively implement business strategies, as well as how to make portfolio and project decisions using both qualitative and quantitative data and reliable analysis methods.
Transforming Health Care Leadership
Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.
We All Fall Down
While Eliyahu M. Goldratt's Theory of Constraints (TOC) is a proven success in the manufacturing world this business novel shows you how TOC can successfully be applied to healthcare and service industries.
Intangibles
Offering an engaging exploration of evidence-based practices from an array of leaders in different settings, this practical and thoughtful book demonstrates that you can embrace humility and still be excellent at your job.--
