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I2E2
In I2E2: Leading Lasting Change, Jayne Felgen shares her in-depth and elegantly simple formula for inspiring and leading real change at all levels of any organization. Using a real-life case study of the Beth Israel Deaconess Medical Center merger in the late 1990s, she illustrates how this intuitive model makes even the most complex change processes manageable and sustained. I2E2 is NOT a step-by-step guide to re-creating the newest business model; rather it is a new way of thinking about change. Leaders learn to visualize the whole change process, from shared vision to detailed changes in infrastructure. This is essential reading for organizations pursuing excellence initiatives such as Malcolm Baldrige and Magnet Recognition. I2E2 is a winner of the American Journal of Nursing Book of the Year Award in the Nursing Management and Leadership category!
Relationship-Based Care
This book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient- and family-centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. The book is the result of 25 years of experience of Creative Health Care Management, a nursing management consulting firm founded by Marie Manthey.
Shared Governance That Works
In a shared governance culture, staff members are empowered to design their own work, which leads to a high degree of ownership for achieving outcomes! Shared Governance that Works will help you design and operationalize the structures and processes necessary to achieve a highly effective and satisfying shared governance experience for all. Here’s what you’ll be able to do after reading this book: Choose a model of shared governance that works best for your organization and decision-making teams. Create charters, bylaws, and guidelines that provide the clarity necessary for efficient functioning. Understand and optimize the stages of council development. Develop structures and process, such as strategic planning, goal setting, and annual reports that will maximize the work of your councils. Collect, report, and analyze data to drive practice/work and improve outcomes.
Health Care Administration
Health Care Administration: Managing Organized Delivery Systems, Fifth Edition provides graduate and pre-professional students with a comprehensive, detailed overview of the numerous facets of the modern healthcare system, focusing on functions and operations at both the corporate and hospital level. The Fifth Edition of this authoritative text comprises several new subjects, including new chapters on patient safety and ambulatory care center design and planning. Other updated topics include healthcare information systems, management of nursing systems, labor and employment law, and financial management, as well discussions on current healthcare policy in the United States. Health Care Administration: Managing Organized Delivery Systems, Fifth Edition continues to be one of the most effective teaching texts in the field, addressing operational, technical and organizational matters along with the day-to-day responsibilities of hospital administrators. Broad in scope, this essential text has now evolved to offer the most up-to-date, comprehensive treatment of the organizational functions of today's complex and ever-changing healthcare delivery system.
Feel the Pull
Feel the Pull: Creating a Culture of Excellence is for nurse executives and leaders, nursing professional development specialists, managers, Magnet project coordinators -- anyone who wants to improve patient and nurse satisfaction. More than simply navigating through any one application process, Gen Guanci takes readers on the phenomenal experience of cultural transformation. She uses plain language and clear examples to help readers figure out what it takes to bring a culture of excellence to their organization. No matter where you are on your journey to nursing excellence, Feel the Pull will be an invaluable guide book. Nursing excellence IS possible!
Relationship-Based Care
The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.
See Me as a Person
The therapeutic relationship between clinicians and patients is what brings Relationship-Based Care to life. Within the world of health care, the act of therapeutic connection is not owned by any one profession. The responsibility to offer authentic and compassionate care to another human being is something we all share. In our chaotic and time constrained environments in which technical and complex demands prevail, clinicians struggle as they strive every day to connect with the patients and families in their care. See Me as a Person offers guiding principles and a practical methodology that facilitate the clinician’s ability to form authentic relationships which improve patient safety and the overall experience of care. Therapeutic relationships are the very heart of Relationship-Based Care. The purpose of the therapeutic relationship is to facilitate the capacity of patients and their loved ones to cope with illness and to take ownership for their healing and health. It is grounded in medical, nursing, and psychological research, and it is also plainly built on the healing power of authentic connection.
Advancing Professional Nursing Practice
In this important book, stories of unit and practice transformations deepen the clinician's understanding of how both Relationship-Based Care and the American Nurses Association Standards of Professional Nursing Practice can be harnessed to strengthen a professional culture. Stories in which the patient and family experience is elevated by the nurses who care for them will remind readers of not only the purpose and meaning of their work, but its power to transform lives.
Relationship-Based Care Field Guide
This follow up title to the award winning Relationship-Based Care: A Model for Transforming Practice shows readers how Relationship-Based Care transforms the culture of care delivery. Written as a field guide, this book will inspire those who are working on the critical relationships that deliver superior care. The Relationship-Based Care Field Guide gives readers a sense of what It’s like to be part of an organization that never stops evolving. Long after Relationship-Based Care is alive and thriving in your organization, it will continue to grow and change. It is an essential resource, no matter where you are on your RBC journey!
The Power of Self Management
This timely workbook helps employees prepare themselves for our constantly changing health care environment. Learn how to be an outstanding Organizational Citizen by developing effective problem solving and change-agent skills. Develop conflict resolution competence and assertive Fair-Fighting skills to deal with difficult co-workers, managers and physicians. Empower yourself to take complete responsibility for your own job success, satisfaction, intrinsic motivation, work and service ethic - regardless of the environment you work in.
