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A Multidisciplinary Approach to Service Encounters
In A Multidisciplinary Approach to Service Encounters, María de la O Hernández-López and Lucía Fernández-Amaya have joined marketing researchers and linguists to provide the tools to understand consumers’ communication in different professional settings. Service encounters have been widely studied due to the fact that the communicative exchange between the customer and the server is essential for the success of the service encounter itself. In this volume, the role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing. This is achieved through the presentation of works from a variety of perspectives that may help to advance in this particular context and also contribute to improving communication in service encounters.
Mediaevalia
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Telomeres and Telomerase in Cancer
Telomerase, an enzyme that maintains telomeres and endows eukaryotic cells with immortality, was first discovered in tetrahymena in 1985. In 1990s, it was proven that this enzyme also plays a key role in the infinite proliferation of human cancer cells. Now telomere and telomerase are widely accepted as important factors involved in cancer biology, and as promising diagnostic tools and therapeutic targets. Recently, role of telomerase in “cancer stem cells” has become another attractive story. Until now, there are several good books on telomere and telomerase focusing on biology in ciliates, yeasts, and mouse or basic sciences in human, providing basic scientists or students with updated knowledge.
Telomeres and Telomerase
Telomeres are essential functional elements of eukaryotic chromosomes. Their fundamental biological role as protectors of chromosome stability was identified for the first time in the 1930s by Hermann Muller and Barbara McClintock based on pioneering cytological experiments. Modern molecular research carried out more recently revealed that telomeres and telomerase play important roles in processes such as carcinogenesis and cellular senescence. This special issue presents the most recent developments in this highly active field of research. It is becoming increasingly clear that molecular pathways involved in regulation of telomere length and structure are functionally linked with pathways involved in DNA damage response, cellular stress response, chromatin organization and perhaps even pathways that regulate evolutionary chromosome rearrangements. The above functional link is explored by the leading experts in the field of telomere biology. Cell biologists, molecular biologists, oncologists, gerontologists, and radiobiologists with an interest in the role of telomeres/telomerase will appreciate the up-to-date information in this publication.
A arca de Noé
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River Networks as Ecological Corridors
A summary of state-of-the-art research on how the river environment impacts biodiversity, species invasions, population dynamics, and the spread of waterborne disease. Blending laboratory, field and theoretical studies, it is the go-to reference for graduate students and researchers in river ecology, hydrology, and epidemiology.
Mapping the Invisible
This report argues that it is essential to understand the dynamics of the informal food retail sector because of its vital role in ensuring greater access to food by the urban poor. Existing policy frameworks to address food security and to govern the informal sector tend to neglect informal retail in the food system. As a result, the sector is poorly understood. The report therefore attempts to identify the characteristics of the sector that impact on its ability to address the food needs of the neighbourhoods in which the businesses are located. Although the research is focused on Cape Town, the findings are of broader relevance.
Middle English from Tongue to Text
The papers in this book cover an impressive range of research into all aspects of the study of Middle English Language and Texts, hence the title From Tongue to Text. The topics dealt with are arranged according to this spectrum of approach, beginning with spelling evidence (which may tell us something about sounds), and moving forward through phonology, sound symbolism, morphology, syntax, discourse analysis, and vocabulary, to the study of dialects, Middle English in contact with other languages, and to text explication. The authors come from all parts of Europe, north, south, east and west, and from Japan, and originally came together at the Third International Conference on Middle Englis...
Foreign Policy
This major new textbook introduces students to the dynamic and evolving field of foreign policy. The book opens with a consideration of different theoretical and historical perspectives; it then focuses on a range of actors and the goals they seek to advance; and it ends with a series of case studies involving issues and crises relating to a wide range of different countries Foreign Policy: Theories, Actors, Cases is timely given the growing significance of foreign policyin the post-9/11 world. It will be essential reading for all students new to foreign policy.The book is accompanied by an Online Resource Centre.Student resources:TimelineWeb linksFlashcard glossaryInstructor resources:Three case studiesPowerPoint slides
