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Service Success! Lessons From a Leader on How to Turn Around a Service Business
Packed with practical ideas and strategies for service managers, this candid case study demonstrates how to improve performance and profitability in any service business. A success story himself, Kaplan pioneers a radical new system for measuring quality in the service industry.
Understanding Nonlinear Dynamics
Mathematics is playing an ever more important role in the physical and biological sciences, provoking a blurring of boundaries between scientific disciplines and a resurgence of interest in the modern as well as the classical techniques of applied mathematics. This renewal of interest, both in research and teaching, has led to the establishment of the series: Texts in Applied Mathematics ( TAM). The development of new courses is a natural consequence of a high level of excitement on the research frontier as newer techniques, such as numerical and symbolic computer systems, dynamical systems, and chaos, mix with and reinforce the traditional methods of applied mathematics. Thus, the purpose o...
Ambition numérique
The "Ambition numérique" ("digital ambition") report is the conclusion of an open debate with the French citizens in order to prepare the government's digital strategy. The report formulates 70 proposals divided in four parts : fairness and freedom in a common digital environment; a new form of public action: openness, innovation, participation; fostering French growth for an innovation-driven economy; solidarity, fairness, empowerment: the challenges of a digital society. During five months (october 2014 - february 2015), the Conseil National du Numérique (French Digital Council) animated a wide consultation on the "digital ambition" of France, in order to collect proposals and plans for ...
Statistical modeling : a fresh approach
"Statistical Modeling: A Fresh Approach introduces and illuminates the statistical reasoning used in modern research throughout the natural and social sciences, medicine, government, and commerce. It emphasizes the use of models to untangle and quantify variation in observed data. By a deft and concise use of computing coupled with an innovative geometrical presentation of the relationship among variables. A Fresh Approach reveals the logic of statistical inference and empowers the reader to use and understand techniques such as analysis of covariance that appear widely in published research but are hardly ever found in introductory texts."-- book cover
Statistical Modeling
The 2nd edition (green cover) is now available and the first edition (brown cover) is now obsolete. The new edition makes use of the MOSAIC package in R (see www.mosaic-web.org/StatisticalModeling) introduces inference earlier, and incorporates suggestions and corrections offered by readers of the first edition. We continue to make the first edition available for students seeking to match the book used in a class that still uses the first edition. Statistical Modeling: A Fresh Approach introduces and illuminates the statistical reasoning used in modern research throughout the natural and social sciences, medicine, government, and commerce. It emphasizes the use of models to untangle and quan...
The Initiation of DNA Replication in Eukaryotes
Every time a cell divides, a copy of its genomic DNA has to be faithfully copied to generate new genomic DNA for the daughter cells. The process of DNA replication needs to be precisely regulated to ensure that replication of the genome is complete and accurate, but that re-replication does not occur. Errors in DNA replication can lead to genome instability and cancer. The process of replication initiation is of paramount importance, because once the cell is committed to replicate DNA, it must finish this process. A great deal of progress has been made in understanding how DNA replication is initiated in eukaryotic cells in the past ten years, but this is the first one-source book on thes...
Conrad Saves The Liberty Bell
Conrad the Cat - An Amazing Hero! Conrad the Cat wins a National Award for saving the American Liberty Bell from sinking to the bottom of the Delaware River. Now he's ready to hop on an airplane and travel across the country for more adventures in other states of America. Join Conrad in his battle against the pranksters and see what it means to always do your very best... and NEVER GIVE UP!
Modern Data Science with R
From a review of the first edition: "Modern Data Science with R... is rich with examples and is guided by a strong narrative voice. What’s more, it presents an organizing framework that makes a convincing argument that data science is a course distinct from applied statistics" (The American Statistician). Modern Data Science with R is a comprehensive data science textbook for undergraduates that incorporates statistical and computational thinking to solve real-world data problems. Rather than focus exclusively on case studies or programming syntax, this book illustrates how statistical programming in the state-of-the-art R/RStudio computing environment can be leveraged to extract meaningfu...
Tourniquet
Tourniquet is a gripping, hair-raising tale about the age-old conflict in the Middle East. it portrays an unthinkable yet plausible scenario leading to a no-win holocaust if the present situation goes unresolved. In his crisp, unique writing style, Monson proceeds to link the Middle East To The flash-point of the American border with Mexico. Fly with Israeli Air Force Daniel Kaplan as he protects Haifa Bay from the cold-blooded Osvaldo Sabino deep in the water below / Partner with Senator Madena as he flies to Mexico City with the President ' s plan For The Mexican border - his Tourniquet / Hear A.E. Smith debate his love of the beautiful Alicia Roth, architect of the Tourniquet . . . And a ...
