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The Magic of Dialogue
In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples, The Magic of Dialogue outlines specific strategies for maneuvering in a wide range of situations and teaches managers, leaders, business people, and other professionals how to succeed in the new global economy, where more players participate in decision-making than ever before.
New Rules
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How Societies Learn
The theme of Daniel Yankelovich's Zetterberg Lecture is timely and urgent: how do societies learn? We know that individuals can learn, but can collectivities do likewise? More specifically, how can complex political systems adapt to a changing world? Yankelovich focuses specifically on the severe problems of the different attempts to treat welfare in the United States and Sweden. What kind of strategies can be attempted to accommodate these systems to the economic forces of globalization? Yankelovich answers by citing a version of trial and error in human affairs, a process of "lurch and learn." Yankelovich suggests that future changes in welfare systems will have to rely on mechanisms of reciprocity, rather than the claims of specific interest groups. Sociologist and public opinion analyst, Daniel Yankelovich is co-founder with Cyrus Vance and current president of the Public Agenda, a nonpartisan, nonprofit public opinion research and citizenship education organization based in New York City. He is a past chairman of the board of Transaction. This is the first of the Hans L. Zetterberg Lecture Series delivered at the City University of Stockholm in 1997.
Toward Wiser Public Judgment
Polls tell us almost nothing about how people make up their minds.
Profit with Honor
Discusses recent corporate scandals and details how companies can reverse the climate of mistrust by simultaneously emphasizing profit making and the importance of the care that they give to employees, customers, and society.
Coming to Public Judgment
"In his most important book to date, Daniel Yankelovich, the dean of American public research, offers a prescription for strengthening the public's hand in its silent power struggle with the experts. With insight gained from over thirty years of research into how public opinion is formed, Yankelovich focuses on an issue of rising concern to us all: the American public's eroding ability to influence its own future. His 'Ten Rule for Resolution' offer leaders and the media hard-hitting pragmatic suggestions for how to present the nation's problems to the American people- and, equally important, for how to listen to what the people have to say." -- Back Cover
The New Morality
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Starting with the People
According to the authors, the U.S. is floundering in the face of two competitive challenges--the Soviets and the Japanese and their emulators. They go back to basic American values, common cause and sacrifice, for a solution to a national breakdown in communication.
Wicked Problems, Workable Solutions
After five decades of studying how Americans respond to public issues, Daniel Yankelovich presents a strategy to nurture the greater public wisdom necessary for modern society to confront its most wicked problems. Having been an advisor to major corporations and influential media, business and government organizations, Yankelovich is a leading public opinion expert who has had a long career studying, questioning, and reporting on national issues, trends, and opinions. Stagnant incomes, blocked social mobility, political polarization, dysfunctional educational, criminal, and health care systems and global instability plague the welfare of not only the United States, but also the entire world....
Ego and Instinct
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