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Designing, Managing, and Improving Operations
A collection of action and implementation-oriented cases focused on improving the operations of a business unit. Focuses on the individual operating unit in both manufacturing and services. Addresses the design, management and improvement of the fundamental building blocks of operations&-- operations processes. Looks at the systems used to coordinate processes, focusing on the use and management of information technology as part of such systems. For those in production and/or operations management.
Artful Making
The authors show how to "manage" ingenuity--and "manufacture" the next great idea, in other words they tell what managers need to know about how artists and highly creative people work.
The New One-Page Project Manager
How to manage any project on just one piece of paper The New One-Page Project Manager demonstrates how to efficiently and effectively communicate essential elements of a project's status. The hands of a pocket watch reveal the time of day without following every spring, cog, and movement behind the face. Similarly, an OPPM template reduces any project—no matter how large or complicated—to a simple one-page document, perfect for communicating to upper management and other project stakeholders. Now in its Second Edition, this practical guide, currently saving time and effort in thousands of organizations worldwide, has itself been simplified, then refined and extended to include the innova...
The One-Page Project Manager for IT Projects
Clark A. Campbell, author of a best-selling book on project management, has written a project management guide specifically for IT professionals who want to save time and work more efficiently. The One Page Project Manager for IT Projects:Communicate and Manage Any Project With A Single Sheet of Paper presents you with a winning formula for managing your complex IT projects using minimal resources. Coverage of vital topics like working with outside consultants, ERP project management, and ISO 9000 will be of special interest to IT managers and CIOs.
Public Service Operations Management
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas f...
OPERATIONS,STRATEGY,AND TECHNOLOGY: PURSUING THE COMPETITIVE EDGE
Market_Desc: Management; Graduate students of operation management Special Features: · AUTHOR RECOGNITION: Dr. Robert Hayes, Emeritus, Harvard Business School, is the most recognizable academic authority in the field of Operations Management. He is the author and co-author of numerous trade and college books. His Wiley book, Restoring Our Competitive Edge: Competing Through Manufacturing has sold 60,000 copies, and is now in its 15th printing. It was chosen by The American Association of Publishers in 1984 as the best business book on business, management and economics. His article with William Abernathy, Managing Our Way Toward an Economic Decline is generally regarded as the most widely r...
Operations Management
The material is concerned with fundamental activities of organizations - how they provide goods and services. The increase in international competition has seen a resurgence of interest in the development of this field.
