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Open
Affordable education. Transparent science. Accessible scholarship. These ideals are slowly becoming a reality thanks to the open education, open science, and open access movements. Running separate—if parallel—courses, they all share a philosophy of equity, progress, and justice. This book shares the stories, motives, insights, and practical tips from global leaders in the open movement.
How to Study Psychology
Do you want to spend less time studying but end up with better grades, and a deeper understanding of the subject? Studying psychology is a skill that can be learned. In this unique and practical 'how to' guide, Warren Davies offers some simple techniques that will enable students to retain information, organise their workload, and be more productive. By applying some simple and easy-to-make changes to your study habits, you will learn how to: Get more work done in less time Use memory techniques to help you breeze through exams Beat procrastination Develop a deep grasp of difficult topics Write excellent essays (including how to avoid the seven most common essay errors) Cut your study time in half Understand the 'results' section of research papers Write a dissertation to publishable standard. This book is written specifically with psychology undergraduate students in mind, and as such will enhance your learning and improve your grades with techniques that actually work.
A Complaint Is a Gift, 3rd Edition
The third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the value of complaints using updated examples and concepts in the age of COVID-19. The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty. This new ed...
Security Culture
Security Culture starts from the premise that, even with good technical tools and security processes, an organisation is still vulnerable without a strong culture and a resilient set of behaviours in relation to people risk. Hilary Walton combines her research and her unique work portfolio to provide proven security culture strategies with practical advice on their implementation. And she does so across the board: from management buy-in, employee development and motivation, right through to effective metrics for security culture activities. There is still relatively little integrated and structured advice on how you can embed security in the culture of your organisation. Hilary Walton draws ...
Split-Second Persuasion
An “entertaining” look at the psychology and neuroscience behind the act of influencing others (Kirkus Reviews). People try to persuade us every day. From the news to the Internet to coworkers and family, everyone and everything wants to influence our thoughts in some way. And in turn, we hope to persuade others. Understanding the dynamics of persuasion can help us to achieve our own goals—and resist being manipulated by those who don’t necessarily have our best interests at heart. Psychologist Kevin Dutton has identified a powerful strain of immediate, instinctual persuasion, a method of influence that allows people to disarm skepticism, win arguments, and close deals. With a combin...
Candymaking in Canada
From the sugary highs to the low-fat lows, read the story behind many of Canadas favourite brands in this beautifully illustrated volume.
The Science of Influence
Get customers, clients, and co-workers to say "yes!" in 8 minutes or less This revised second edition by a leading expert of influence continues to teach a proven system of persuasion. Synthesizing the latest research in the field of influence with real-world tested experiences, it presents simple secrets that help readers turn a "no" into a "yes." Every secret in this book has been rigorously tested, validated, and found reliable. Learn dozens of all-new techniques and strategies for influencing others including how to reduce resistance to rubble Make people feel instantly comfortable in your presence Decode body language, build credibility, and be persistent without being a pain Expert author Kevin Hogan turns the enigmatic art of influence and persuasion into a science anyone can master The amazing secret of The Science of Influence is its simplicity. After you read this book you will immediately understand why people say "no" to you and learn how to turn that "no" into a "yes" from that moment on.
Handbook for Teaching Statistics and Research Methods
This volume presents a collection of articles selected from Teaching of Psychology, sponsored by APA Division 2. It contains the collective experience of teachers who have successfully dealt with students' statistics anxiety, resistance to conducting literature reviews, and related problems. For those who teach statistics or research methods courses to undergraduate or graduate students in psychology, education, and the social sciences, this book provides many innovative strategies for teaching a variety of methodological concepts and procedures in statistics and research methods courses.
Yes!
Learn how small changes can make a big difference in your powers of persuasion with this New York Times bestselling introduction to fifty scientifically proven techniques for increasing your persuasive powers in business and life. Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work an...
