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Delta CX is a refreshing model bringing CX and UX together in task and in name with the key goal of improving the products, services, and experiences (PSE) that we offer our potential and current customers. Rather than following trends or drinking the snake oil, Delta CX presents a time-tested, thorough approach that helps you establish values, vision, strategies, and goals. Great PSE require the right teams and strategies in place to proactively predict and mitigate the risk of delivering wrong or flawed PSE. Adopting Delta CX means we all finally speak the same language, from tasks and deliverables to job titles and required skills to where CX fits into Agile organizations to processes and...
After decades of building a tech career, author Debbie Levitt is one of many people with questions, anxieties, and doubts. As a mentor and coach, the employed and unemployed often ask her, “What happened to tech jobs?” and “What will I do next?” Life After Tech is your personal and proactive journey. Eighteen introspective exercises—plus templates and examples—make Life After Tech a guide and a workbook. Use the "Phoenix Flight Plan" to get grounded, plan, rise, and soar. Debbie addresses common career change emotions and fears through sensitivity, critical thinking, humor, and vulnerability. She provides fresh advice and perspectives while avoiding the toxic positivity that plag...
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BLACK BOOK is just another poetic chapter in the life of Mose Xavier Hardin Jr. I have changed and grown over the years overcoming depression, loneliness and a great deal of pain. I have managed to find love again in my 50s. I have managed to survive countless trials with racism and discrimination. I have managed to survive prostate cancer. I have learned to pick my battles and my friends more carefully. I have learned I still have so much more to say!
Trying—and failing—can be a path to happiness too. Leela loves to do yoga. She could do all sorts of poses, but there was one pose she couldn’t do. Every time Leela tried to do a headstand…KERPLUNK! This book explores the themes of acceptance, resilience, and self-compassion and offers the message that just because we may experience a failure does not mean that we are a failure. Written as a counterpoint to the message of The Little Engine that Could, Happiness Doesn’t Come from Headstands is a story about a girl who tries her best, but still falls down. Through the process she learns that happiness is not determined by external achievement. Through accepting our limitations and celebrating our efforts, even in the face of failure, peace can be found.
A stunning celebration and reappraisal of the importance of “women’s work,” Made from Scratch addresses the tug that many Americans feel between our professional and private lives. In this stunning celebration and reappraisal of the importance of "women's work," acclaimed journalist Jean Zimmerman poignantly addresses the tug that many Americans of the twenty-first century feel between our professional and private lives. With sharp wit and intelligence, she offers evidence that in the current domestic vacuum, we still long for a richer home life -- a paradox visible in the Martha Stewart phenomenon, in the continuing popularity of women's service magazines such as Better Homes and Gard...
This look at how changes in the music industry made the Fab Four phenomenon possible “presents a different interpretation of a much-studied topic” (Essays in Economic and Business History). In this unique study, André Millard argues that, despite the Beatles’ indisputable skill, they would not have attained the same global recognition or been as influential without the convergence of significant developments in the way music was produced, recorded, sold, and consumed. As the Second Industrial Revolution hit full swing and baby boomers came of age, the reel-to-reel recorder and other technological advances sped the evolution of the music business. Musicians, recording studios and recor...
Best Life magazine empowers men to continually improve their physical, emotional and financial well-being to better enjoy the most rewarding years of their life.
Impossible Images brings together a distinguished group of contributors, including artists, photographers, cultural critics, and historians, to analyze the ways in which the Holocaust has been represented in and through paintings, architecture, photographs, museums, and monuments. Exploring frequently neglected aspects of contemporary art after the Holocaust, the volume demonstrates how visual culture informs Jewish memory, and makes clear that art matters in contemporary Jewish studies. Accepting that knowledge is culturally constructed, Impossible Images makes explicit the ways in which context matters. It shows how the places where an artist works shape what is produced, in what ways the space in which a work of art is exhibited and how it is named influences what is seen or not seen, and how calling attention to certain details in a visual work, such as a gesture, a color, or an icon, can change the meaning assigned to the work as a whole. Written accessibly for a general readership and those interested in art and art history, the volume also includes 20 color plates from leading artists Alice Lok Cahana, Judy Chicago, Debbie Teicholz, and Mindy Weisel.
In this haunting and riveting firsthand account, a survivor of Jim Jones's Peoples Temple opens up the shadowy world of cults and shows how anyone can fall under their spell. "A suspenseful tale of escape that reads like a satisfying thriller.... The most important personal testimony to emerge from the Jonestown tragedy." —Chicago Tribune A high-level member of Jim Jones's Peoples Temple for seven years, Deborah Layton escaped his infamous commune in the Guyanese jungle, leaving behind her mother, her older brother, and many friends. She returned to the United States with warnings of impending disaster, but her pleas for help fell on skeptical ears, and shortly thereafter, in November 1978, the Jonestown massacre shocked the world. Seductive Poison is both an unflinching historical document and a suspenseful story of intrigue, power, and murder.