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Use and Deployment of Mobile Device Technology for Real-time Transit Information
Ch. 1. Introduction. Project background and objectives. Technical approach to the project. Report organization -- ch. 2. Literature review. Underlying technology. Mobile device technology. Characteristics of the mobile information. Resources required to provide mobile services. Contribution of mobile messaging to an overall agency communications strategy -- ch. 3. Characteristics of underlying technology. Mobile technology, and mobile information. Underlying technology and real-time mobile message types. Mobile technology. Characteristics of real-time information provided on mobile devices -- ch. 4. Resource requirements -- ch. 5. Contribution of mobile messaging to agency communications str...
Corporate Culture as the Driver of Transit Leadership Practices
This report of the Transportation Research Board will be of interest to transit staff interested in implementing leadership development initiatives at their agencies. Current practices, major issues, trends, and innovations related to the use of corporate culture as the driver in hiring, developing, evaluating, and retaining a leadership team, within and outside the transit industry were documented for this synthesis. The report discusses the state of the practice in leadership recruitment, development, evaluation, and retention. It reports on innovative approaches to the problems faced in todays work environment in transit and other industries. This synthesis also covers the manner in which corporate culture affects the hiring, development, evaluation, and retention of the top management team.
Web-based Survey Techniques
"TRB's Transit Cooperative Research Program (TCRP) Synthesis 69: Web-Based Survey Techniques explores the current state of the practice for web-based surveys. The report examines successful practice, reviews the technologies necessary to conduct web-based surveys, and includes several case studies and profiles of transit agency use of web-based surveys. The report also focuses on the strengths and limitations of all survey methods"--Publisher's description
Uses of Social Media in Public Transportation
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 99: Uses of Social Media in Public Transportation explores the use of social media among transit agencies and documents successful practices in the United States and Canada.
Policies and Practices for Effectively and Efficiently Meeting ADA Paratransit Demand
"TRB's Transit Cooperative Research Program (TCRP) Synthesis 74: Policies and Practices for Effectively and Efficiently Meeting ADA Paratransit Demand highlights policies and practices that transit agencies may be able to apply to their own paratransit services, often without the need to devote significant funds, personnel, or other resources. The report also examines certain practices and technologies that are still under development or have not undergone extensive testing"--Publisher's description.
Public Participation Strategies for Transit
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 89: Public Participation Strategies for Transit documents the state-of-the-practice in terms of public participation strategies to inform and engage the public for transit-related activities.
Practices for Wayside Rail Transit Worker Protection
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 95: Practices for Wayside Rail Transit Worker Protection is designed to highlight knowledge, practice, lessons learned, and gaps in information related to wayside rail transit worker protection programs.
Understanding how to Motivate Communities to Support and Ride Public Transportation
TCRP Report 122: Understanding How to Motivate Communities to Support and Ride Public Transportation provides a comprehensive discussion on the methods and strategies used by public transportation agencies in the United States and Canada to enhance their public images and motivate the support and use of public transportation. Additionally, the report identifies and describes methods and strategies used by other industries (comparable to public transportation) to enhance their public image and to motivate the support and use of their products and services. Also, this report examines the perceptions, misperceptions, and use of public transit, and the extent to which these affect support. Finally, the report identifies effective communication strategies, campaigns, and platforms for motivating individuals to action in support of public transportation, and it recommends ways to execute those communication strategies, campaigns, and platforms. This report will be helpful to transit agencies; elected officials; community leaders; business leaders; and federal, state, and local funding agencies in both the United States and Canada.
The Use of Small Buses in Transit Service
Examines the use of small buses -- 30 ft or less in length -- as replacements for large buses in fixed-route, scheduled servcice or those used in innovative, more flexible operations such as route deviation or demand-response service.
Paratransit Manager's Skills, Qualifications, and Needs
This synthesis documents current requirements for being a paratransit manager and actual experiences of current paratransit managers in their positions. Transit mangers, policy makers, educators, trainers, human resource directors, and stakeholders, as well as current and future paratransit professionals, will find the results valuable in determining action steps needed to enhance the profession and paratransit service delivery. In addition, it offers information from general managers, chief operating officers, and paratransit advisory committees about college degrees desired and guidance offered aspiring paratransit managers. Technology proficiency and knowledge of the Americans with Disabilities Act were identified as the most needed skills. College educations were recommended by a majority of the professionals, with business management identified as the most desirable area of study; however, aside from this, successes in the field were attributed to specifics such as ethics, customer relations, communications, management and supervision, and sensitivity.
