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In this updated edition, the author of "The One Minute Manager" extends his breakthrough work on delivering legendary customer service, creating raving fans, and building Partnerships for Performance that empower everyone who works for and with company leaders.
An action guide and macro-level understanding of the process required to foster the workplace culture envisioned in Empowerment Takes More Than a Minute. As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute. Empowerment is a process that requires ongoing effort, awareness, and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment. Written in an easily accessible Q&A format, the book closely examines and exp...
The concept of "ministry teams" is rapidly taking hold in churches, but just what are they and how do they work? Transform Your Church with Ministry Teams outlines what effective ministry teams look like, describes what they can offer local congregations, and gives concrete step-by-step suggestions for making them happen. The power of ministry teams lies in their unique capacity to generate genuine Christian fellowship, nurture disciples, develop leaders, and mobilize people for ministry. While traditional church leadership organizations concentrate almost exclusively on task, policy, and program, ministry teams are designed to enhance faith development and, thus, ministry effectiveness. E. ...
With 50 per cent to 90 per cent of most managers' time spent in some form of group activity, the concept of teamwork is more important than ever before. This book explains how all groups move through four stages of development - orientation, dissatisfaction, resolution and production.
Provide your students with the tools they need to establish and manage a successful real estate brokerage with this practical business guide. Real Estate Brokerage: A Management Guide will help your students become more effective managers, leaders and communicators in today's constantly changing business climate. Highlights include: * New Web Links Appendix encourages students to further explore key topics. * Text based on the established POSDC ("Planning, Organizing, Staffing, Directing, and Controlling") Management Model. * How to approach gives students practice with policy manuals, marketing materials, forms, and loan proposals. * Free Instructor Resource Guide includes lecture outlines, classroom resources, chapter quizzes, and final exams. Real Estate Brokerage: A Management Guide Workbook, 6th Ed. Textbook with workbook edition
This work is a composite index of the complete runs of all mystery and detective fan magazines that have been published, through 1981. Added to it are indexes of many magazines of related nature. This includes magazines that are primarily oriented to boys' book collecting, the paperbacks, and the pulp magazine hero characters, since these all have a place in the mystery and detective genre.
The text of choice for professional interior design practice -- now with companion CD-ROM! Since publication of the first edition in 1990, Professional Practice for Interior Designers has remained the leading choice for educators for teaching interior design business practice as well as for professionals seeking to advance in their own practices. This ASID/Polsky Prize winner is recommended by the NCIDQ for exam preparation and covers the gamut of legal, financial, management, marketing, administrative, and ethical issues. You gain all the essential skills needed for planning and maintaining a thriving interior design business, presented in the clear, easy-to-follow style that is the hallmar...
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A practical, comprehensive resource for commercial interior design Designing Commercial Interiors is the industry standard reference, now fully revised and expanded to reflect the latest developments in commercial interior design. This book guides you through the entire design process, from planning to execution, to teach you the vital considerations that will make your project a success. This new third edition includes new: Sustainability concepts for a variety of commercial spaces Coverage of accessibility, security, safety, and codes—and how these factors influence commercial design Chapters on design research, project process, and project management Drawings and photographs of design a...
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