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Evaluation of Reference Services
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Administration of the Public Library
Combines theory and practical advice to address public library policies, procedures, resources, and human relations in a clear manner. "Expect future editions of this eminently readable, yet well-documented text." —LIBRARY JOURNAL
Fundamentals of Planning and Assessment for Libraries
The concepts of planning and assessment are intrinsically linked—and understanding them is essential for raising the library’s profile and strengthening its position among stakeholders and the community. Even if you're an LIS student or are new to the profession, or if planning or assessment are not your primary areas of responsibility, you still have a role to play in the success of organizational efforts. Fleming-May has more than a decade of experience in planning and assessment initiatives and instruction, and Mays was her institution’s first assessment librarian; their primer draws from theory, research, and their first-hand observations to illuminate such topics as characteristic...
Libraries and the National Information Infrastructure
Explores the integral role of libraries in the evolving information and communications infrastructure. Also discusses information services value measurement within the changing library and information services environment.
Library Programs
None
Libraries and the National Information Infrastructure
The 1994 Forum on Library and Information Services was planned to provide an opportunity to explore the role of libraries in the evolving information and communications infrastructure. This report on the proceedings of the Forum begins with the agenda and a list of the participants. Two roles of the Department of Education relating to libraries and the Internet/National Information Infrastructure (NII) are then examined. The next three sections are structured around: (1) the federal perspective; (2) the state, local, and institutional perspective; and (3) measuring the value of information services. Each session is divided into four parts: panel presentations with a moderator; discussants wh...
The 1996 National Survey of Public Libraries and the Internet
This 1996 National Commission on Libraries and Information Science (NCLIS) survey gathered data from a national sample of public libraries concerning the current level of public library involvement with the Internet. The purpose of this study was to: (1) provide policymakers, researchers, and library professionals with longitudinal data that measured changes in public library Internet involvement since the first survey in 1994; (2) identify costs for public library Internet services; and (3) identify issues and inform the policy debate concerning public library roles in the electronic networked environment. This final report is divided into three sections: Introduction; Study Results; and Pr...
