Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
PENDIDIKAN KARAKTER: MEMBANGUN GENERASI EMAS
Buku Pendidikan Karakter: Membangun Generasi Emas menawarkan panduan menyeluruh mengenai pentingnya pendidikan karakter tidak hanya bagi mahasiswa, tetapi juga bagi dosen, pimpinan, dan karyawan di perguruan tinggi, dengan dampak yang luas bagi masyarakat dan Mitra Usaha dan Dunia Industri (DUDI). Berpijak pada 14 topik yang dibahas dalam buku ini mengupas berbagai aspek pengembangan karakter, mulai dari konsep dasar hingga prinsip-prinsip yang membentuk individu dengan budi pekerti luhur. Pembaca diajak untuk memahami nilai-nilai utama karakter seperti integritas, keteladanan, kejujuran, kerendahan hati, ketulusan, keberanian, dan penguasaan diri yang sangat penting dalam kehidupan kampus d...
Praktik Baik Kegiatan Merdeka Belajar Kampus Merdeka Menuju Pencapaian IKU Perguruan Tinggi
Pengalaman kaya dalam buku ini bisa membantu setiap praktisi dan lembaga pendidikan tinggi untuk mewujudkan visi misi lembaganya dan juga membantu mewujudkan cita-cita Indonesia Emas ke depan. Buku persembahan penerbit PohonCahaya #PohonCahayaSemesta
Tourism and Entrepreneurship
Tourism and Entrepreneurship: International Perspectives provides an innovative, interdisciplinary approach. This book takes as its central theme the role of entrepreneurship in the context of regional, local and national tourism development. By engaging with top academics in both tourism and entrepreneurship this book delivers a cohesive, interdisciplinary examination of the most recent developments in both tourism and entrepreneurship. Several key themes are explored and articulated through the following concepts and issues: tourism, innovation and entrepreneurship; the role and nature of individual and collective entrepreneurship in different contexts; the role of tourism in responding to...
Comparative Tort Law
This revised second edition of Comparative Tort Law: Global Perspectives offers an updated and enriched framework for analysing and understanding the current state of tort law around the world. Using a critical comparative methodology, it covers not only the common tort law issues but also many jurisdictions often overlooked in the mainstream literature. Contributions explore illuminating case studies from tort systems in Europe, the US, Latin America, Asia and sub-Saharan Africa, including new chapters specifically discussing tort law in Brazil, India and Russia.
Customer Loyalty
Studies show that customer satisfaction does not equate with continued sales--it is the "loyal" customer who resists the competitor's tempting offers. This pragmatic guide outlines a savvy, seven-step process for turning prospects into customers and customers into loyal advocates.
Sustainable Business Practices for Rural Development
The book includes empirical research papers and case studies embracing human capital, relational capital and structural capital in context to services and manufacturing sectors. It will highlight on the sustainable business practices manifested in the work culture, values and beliefs in context to rural regions. From a learning and managerial perspective, the book will identify effective business practices in varied service and manufacturing sectors significant for sustaining business performance and competitive advantage.
Consumer Psychology of Tourism, Hospitality, and Leisure
This book is based on papers given at the 2nd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna in July 2000. The Symposium comprised papers reflecting the progress in consumer psychology theory and research. The Vienna Symposium put special emphasis on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. The reports have been arranged into five major compartments.
Analysis of Customer Satisfaction Data
As global competition increases, maintaining customer loyalty is more important than ever. Dissatisfied customers now have many options, with dozens of companies from around the world competing for their business. it is crucial for every organization to retain loyal customers by maintaining a high level of customer satisfaction. However, sustaining an environment conducive to customer satisfaction is a difficult task without a strong understanding of the data surrounding customer satisfaction surveys. This is the focus of Analysis of Customer Satisfaction Data, which clearly demonstrates how to interpret the data gathered in customer surveys while explaining how to use this information to improve overall customer satisfaction. Written by industry leaders with years of experience consulting top companies such as General Motors, Bank of America and Met Life, this book offers a step-by-step approach to customer loyalty research in an advanced yet understandable format. This book is a must read for anyone who is developing a customer satisfaction survey. - Richard Yorio Customer Satisfaction and Loyalty Manager Xerox Corporation.
Measuring Customer Satisfaction
After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.
