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The New Challenges, Emerging Practices and Global Outlook in Service Management book attempts to focus on the strategies, techniques, and approaches that need to be practiced in the service industry to recover the lost businesses and discover new ones. This book elaborates on some of the significant trends and challenges expected to impact various service industry sectors. Service management challenges are ticking time bombs waiting to go off. One wrong move can blow the customer satisfaction levels, field service efficiency, and employee productivity to smithereens. The book gives an insight on solutions to these challenges with the help of technology, automation and other medium. The book also touches upon changes in service management after pandemic including focus on sustainability, Health and wellness
Many countries around the world rely on the tourism industry to support their economies, making the safety and protection of travelers and workers in the industry of paramount importance. However, few police departments around the world have special divisions dedicated to the protection of tourism, tourists, and tourist centers. Tourism-Oriented Policing and Protective Services is a collection of innovative research on new methods and strategies for ensuring the security and safety of tourists, while also allowing law enforcement to take an active role in aiding the economic development of their city. While highlighting topics including visitor protection, cultural tourism, and security services, this book is ideally designed for government officials, policymakers, law enforcement, professionals within the tourism industry, academicians, researchers, and students.
Released by District Governor Dr R Palanisamy
Lions District Directory for District 3231A1 is published for the First Time, after its formation during the centennial year, by its District Governor MJF Lion Pradip M Parekh. The Print edition gives entire details of all its Clubs, Club Members, Office Bearers, Lion Leaders like ZC, RC, Core Cabinet, DG Team etc. This Digital Edition is published to enable portability of information through Smart Mobile Phones and eReaders, Lions Carry.
International Arbitration: Law and Practice (Third Edition) provides comprehensive and authoritative coverage of the basic principles and legal doctrines, and the practice, of international arbitration. The book contains a systematic, but concise, treatment of all aspects of the arbitral process, including international arbitration agreements, international arbitral proceedings and international arbitral awards. The Third Edition guides both students and practitioners through the entire arbitral process, beginning with drafting, enforcing and interpreting international arbitration agreements, to selecting arbitrators and conducting arbitral proceedings, to recognizing, enforcing and seeking ...
Written by an international team of ophthalmic practitioners, this authoritative book is a vital resource not only for ophthalmic professionals, but for any healthcare professional who cares for patients with eye problems. In the ten years since the first edition was published, practice has moved on, as has the evidence for practice. This second edition draws on the passion and goodwill of the original team of authors, complemented by other colleagues, to fully revise and update the text in line with new findings, new practice and new and exciting treatments. The book is broadly divided into three sections. The first section considers the structure and function of the eye, as well as the bas...
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The COMPLETE Siya Rajput Crime Thriller series. That's a total of FOUR BINGE-WORTHY THRILLERS with a feisty heroine brought together in one great value collection. “Excellent. Grips you from the opening chapter, great characters & thrilling mysteries.” ★ ★ ★ ★ ★ He hides in their house for days, watching their every move. He’s patient. Calm. Calculated. A shadow over their bed. Their screams are music to his ears. Hello again…this is just the start, there will be more. When a serial killer leaves a message for detective Siya Rajput at the brutal crime scene of a woman’s murder, she unravels a bone-chilling connection to the mystery that has tormented her since her childho...
She has blood on her hands. And no memory of how it got there. Former criminal lawyer Siya Rajput's father disappeared seventeen years back. There has not been a single lead in his disappearance. Until now. While following up on a shocking new clue, Siya suffers from a blackout and wakes up drenched in blood with no recollection of what happened. There’s a body of a woman in the boot of her car. At the other end of town, Senior Inspector Kapil Rathod is called in to investigate a triple homicide. The murders pose a lot of questions—the answers to which may have a connection to Siya's father. Siya and Rathod are up to their necks in a dangerous web of deceit and treachery. They cannot trust anyone, especially not the police. Is Siya's father the great man she thinks he was? After all, love can cloud anyone's judgment. What Siya will find can destroy her…not unless it kills her first. Emotions and suspense brim in this heart-stopping mystery set in atmospheric India. Fans of Karin Slaughter, Lisa Gardner and James Patterson should meet Siya Rajput.