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‘A crucial tool for all Change Leaders.’ – Ket Patel Organization change can be messy. Much of what matters takes place under the surface, and overlooking these hidden factors - as most change programmes do - too often results in failure and frustration. What’s the answer? More thoughtful conversation, inquiry and storytelling, which enable leaders to understand more fully what is happening under the surface in their organization and have better communication and engagement with their teams. Based on her academic research and over 25 years of consultancy practice, Dr Susanne Evans’ ChangeStories approach enables leaders and change practitioners to have more meaningful conversations about change, create stories that can reduce resistance to change and increase engagement, and ultimately ensure the benefits of a change programme are realized. This is a complete guide to building storytelling, inquiry and conversation into your everyday practice, including step-by-step guides, templates and case studies.
Successful change starts with better conversations. Discover powerful tools for inquiry and storytelling to uncover blockers, reduce resistance and build engagement across the organization.
Emotions at work: irrational, or invaluable? For centuries we have divided mind and body, valuing reason over emotion. But new research is fundamentally changing our understanding about how our brains and bodies work. What might be possible when we leverage both our reason AND emotion? Explore the vital link between emotions and organizational performance. Knowing more about our body and brain and how we are interconnected and interrelated can positively impact people, performance and profit. Leadership coach and experienced finance director Susan Ní Chríodáin sits at the nexus of business and emotion and reveals how to reintroduce humanity into the workplace, for improved engagement and fulfillment, benefiting both individuals and organizations.
Maternal love is considered the most unconditional form of love, yet mothers have been prepared to sacrifice their children, or to see them sacrificed, for a "noble" cause. Mothers of Heroes, Mothers of Martyrs shows that, across cultures and historical eras, in times of great stress societies will channel all their resources, even maternal love and grief, toward a common cause.
This book explores the development and workings of the euthanasia programs, a relatively neglected aspect of the Holocaust.
We are all 'glass consumers'. Organisations know so much about us, they can almost see through us. This book takes the debate beyond privacy issues, arguing that we are living in a world in which - more than ever before - our personal information defines our opportunities in life.
Designed to get new Paradox users up and running in less than a day, this book guides you through the basic operations, table creation, data entry, reporting, and more. Source disk with ready-to-use examples included.
Enter a spellbinding world in this soaring magical adventure, perfect for fans of Nevermoor, A Pinch of Magic and Rooftoppers. 'Wildly inventive . . . full of laugh-out-loud humour, enchanting magic and rebellious hope. I loved it' Catherine Doyle 'Imaginative . . . entertaining, comical and breezy, and the settings are conjured in transporting detail' The Times Cordelia comes from a long line of magical milliners, who weave alchemy and enchantment into every hat. In Cordelia's world, Making - crafting items such as hats, cloaks, watches, boots and gloves from magical ingredients - is a rare and ancient skill, and only a few special Maker families remain. When Cordelia's father Prospero and ...
Half a world away from her home in Manitoulin Island, Ethel Mulvany is starving in Singapore’s infamous Changi Prison, along with hundreds of other women jailed there as POWs during the Second World War. They beat back pangs of hunger by playing decadent games of make-believe and writing down recipes filled with cream, raisins, chocolate, butter, cinnamon, ripe fruit – the unattainable ingredients of peacetime, of home, of memory. In this novelistic, immersive biography, Suzanne Evans presents a truly individual account of WWII through the eyes of Ethel – mercurial, enterprising, combative, stubborn, and wholly herself. The Taste of Longing follows Ethel through the fall of Singapore i...