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Study with reference to Punjab, India.
Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the import...
Women's Voices in Management examines a wide array of women's voices across different geo-political, social and organizational contexts in management. Extant research provides clear evidence on gendering in organizations throughout all the ranks including top management.
The authors draw on their comprehensive national survey of American employees to reveal why cynicism has become so rampant in our workplace--and shows how to understand, diagnose, and successfully combat it in organizations. Includes sections on the signs of cynicism, the roots of cynicism, the consequences of cynicism, and remedies for cynicism.
Responsible Manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulations on environmental issues. This is mainly driven by the escalating deterioration of the environment, such as diminishing raw material resources, overflowing waste sites, and increasing levels of pollution. Responsible Manufacturing related issues have found a large following in industry and academia, which aim to find solutions to the problems that arise in this newly emerged research area. Problems are widespread, including the ones related to the lifecycle of products, disassembly, material recovery, remanufacturing, and pollutio...
Hotter temperatures, less arctic ice, loss of habitat-every other day, it seems, global warming and environmental issues make headlines. Consumer-driven environmental awareness combined with stricter recycling regulations have put the pressure on companies to produce and dispose of products in an environmentally responsible manner. Redefining indus
This book examines businesses under crisis conditions through a composition of contextual accounts. The Editors argue that crises are transformative, evolutionary and even revolutionary in the development of organizations, industries and markets. Moreover, crises reform the context in which organizations operate, including customers and their behaviour. As such, they need to be viewed as conduits to change, accelerators of evolution and catalysts of innovation in organizations. Emphasising the importance of ‘context’ and its complexities, the book argues that for crisis, as a concept and notion, context is crucial to any understanding of the meaning that should or could be attached to it...