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LePALISSHE 2021
This book contains the proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education (LePALISSHE) was held by Lentera Akademika Nusantara (Lekantara), Indonesia, in collaboration with Universitas Trisakti, Indonesia, on August 3, 2021. The aim of the conference is to promote new insights and discussion about the current global perspectives, considering the differences in academic and subject fields’ approaches across time and countries, with its implications and to improve and share the scientific knowledge on public administration, literature, social sciences, humanities, and education. The theme of the conference is:...
BUKU REFERENSI MSDM : Teori dan Penerapan MSDM Pada era AI
“Buku Referensi MSDM” mengulas secara komprehensif bagaimana Artificial Intelligence (AI) mengubah lanskap Manajemen Sumber Daya Manusia (MSDM). Pada bab pertama, pembaca akan diperkenalkan dengan dasar-dasar MSDM dan ruang lingkupnya, serta peran AI dalam MSDM modern. Manfaat dan tantangan integrasi AI dijelaskan dengan detail, disertai studi kasus implementasi AI di perusahaan global. Bab kedua membahas otomatisasi proses rekrutmen, penggunaan algoritma dan alat AI untuk seleksi karyawan, serta strategi untuk mengatasi bias dalam rekrutmen berbasis AI. Contoh sukses dan kegagalan dalam rekrutmen AI juga disajikan untuk memberikan perspektif praktis. Bab ketiga menjelaskan pengembangan ...
Servant Leadership Across Cultures
In a world characterized by globalization, more and more entrepreneurs are entering the international market. Experience has shown that servant leadership is the most effective instrument to reconcile opposing viewpoints. This book is suitable for those who are interested in cross-cultural management and servant leadership
Charismatic Leadership in Organizations
This book not only integrates the growing body of research and theory on charismatic leadership, but also pushes back the frontiers of our knowledge by introducing new theories and insights. The authors present a comprehensive model of the charismatic leadership process. The model is documented by extensive empirical research and richly illustrated with case examples of corporate leaders.
Working Couples Caring for Children and Aging Parents
As the baby boomer generation approaches midlife, many dual-earner couples are struggling with issues of simultaneously caring for children while tending to aging parents. This timely book uncovers the circumstances faced by these workers, known as the “sandwiched generation”, and identifies what they need in order to fulfill their work and family responsibilities. Authors Margaret B. Neal and Leslie B. Hammer suggest the workplace as an arena for change, proposing that it adapt to the situations of today’s workers by providing flexibility and understanding the needs and priorities of families. Based on a four-year national study funded by the Alfred P. Sloan Foundation, Working Couple...
No Citizen Left Behind
While teaching at an all-Black middle school in Atlanta, Meira Levinson realized that students’ individual self-improvement would not necessarily enable them to overcome their profound marginalization within American society. This is because of a civic empowerment gap that is as shameful and antidemocratic as the academic achievement gap targeted by No Child Left Behind. No Citizen Left Behind argues that students must be taught how to upend and reshape power relationships directly, through political and civic action. Drawing on political theory, empirical research, and her own on-the-ground experience, Levinson shows how de facto segregated urban schools can and must be at the center of t...
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. This new methodology, in contrast to previous ones, is able to handle customer complaints with respect to different variables, thus allowing organizations to find their key customers and key complaints, and to address and provide solution to the major complaints of the key customers, hence promoting business development. The thesis also describes the successful application of the method to a real-world case, represented by the immeasurable truck drivers complaints at the Fremantle port in Western Australia.
Work Redesign
USA. Monograph on job design and work organization - covers personnel management, approaches to organization development, Motivation, job analysis, creating and supporting job enrichment, group work, workers participation in affecting change, design of work in the future, etc. Bibliography pp. 318 to 330, diagrams, graphs and questionnaires.
