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Métodos de Investigação
Este livro, dirigido a todos os estudantes de licenciatura, mestrado e doutoramento, mas também a jovens investigadores, pretende guiar o explorador neste caminho, contornando os obstáculos e evitando as armadilhas, através da correta utilização dos métodos e ferramentas de pesquisa científica. Com uma abordagem pragmática e uma vertente muito prática, este livro permitirá concluir com sucesso um trabalho de pesquisa científica, seja na forma de um trabalho de fim de curso, uma dissertação de mestrado, uma tese de doutoramento ou um artigo científico. Os métodos e as ferramentas são explicados de forma simples apoiadas pelos recentes softwares e ferramentas de pesquisa, torna...
Marketing a Preto e Branco
Um conceito provocatório, que opõe visões distintas sobre temas polémicos no marketing. Um livro que pretende suscitar debate, reflexão e tomada de posição baseada em opiniões de reputados especialistas. Ao longo da obra, autores conceituados aceitaram um desafio acerca de tópicos “quentes” na área do marketing: que expusessem de forma fria e isenta as suas visões, a preto e a branco, dos temas em que trabalham. Estrutura da obra: - O preto e o branco. O Ying e o Yang. - Razão ou emoção? Cérebro ou coração? A razão e a emoção representam duas perspetivas (aparentemente) antagónicas do consumidor. De um lado a necessidade, funcionalidade e racionalidade; do outro, o d...
ECKM2015-16th European Conference on Knowledge Management
These proceedings represent the work of researchers presenting at the 16th European Conference on Knowledge Management (ECKM 2015). We are delighted to be hosting ECKM at the University of Udine, Italy on the 3-4 September 2015. The conference will be opened with a keynote from Dr Madelyn Blair from Pelerei Inc., USA on the topic “The Role of KM in Building Resilience”. On the afternoon of the first day Dr Daniela Santarelli, from Lundbeck, Italy will deliver a second keynote speech. The second day will be opened by Dr John Dumay from Macquarie University, Sydney, Australia. ECKM is an established platform for academics concerned with current research and for those from the wider communi...
Finding New Ways to Engage and Satisfy Global Customers
This proceedings volume explores the new and innovative ways in which marketers find new global customers and build meaningful bridges to them based on their wants and needs in order to ensure high levels of customer satisfaction. Customer loyalty is ensured through continuous engagement with an ever-changing and demanding customer base. Global forces are bringing cultures into collision, creating new challenges for firms wanting to reach geographically and culturally distant markets, and causing marketing managers to rethink how to build meaningful and stable relationships with evermore demanding customers. In an era of vast new data sources and a need for innovative analytics, the challeng...
Ideas in Marketing: Finding the New and Polishing the Old
Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science. This volume includes the full proceedings from the 2013 Academy of Marketing Science (AMS) Annual Conference held in Monterey, California, entitled Ideas in Marketing: Finding the New and Polishing the Old.
