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En muchas ocasiones podemos pensar que el protocolo solo es un conjunto de normas con el fin de organizar y jerarquizar un acto o reunión pero no es así, va mucho más allá. Vivimos en una sociedad global, dónde la multiculturalidad ocupa cada vez un lugar más importante en las relaciones entre empresas, estados y organizaciones de toda índole. Conocer y dominar las técnicas del protocolo social y empresarial resulta fundamental para obtener una buena imagen que repercuta directamente en su éxito profesional y empresarial. En este libro descubrirá las principales claves que debe conocer en aspectos tan importantes como los saludos y las presentaciones, los tratamientos, cómo diseñ...
This book presents papers by experts in the field of Industrial Engineering, covering topics in business strategy; modelling and simulation in operations research; logistics and production; service systems; innovation and knowledge; and project management. The focus of operations and production management has evolved from product and manufacturing to the capabilities of firms and collaborative management. Nowadays, Industrial Engineering is concerned with the study of how to design, modify, control and improve the performance of complex systems. It has extended its scope to any physical landscape populated by social agents. This raises a major challenge to Industrial Engineering: managing complexity. This volume shows how experts are dealing with this challenge.
Recursos humanos en investigación y desarrollo.--V.2.
Proceedings of the 4th Scientific Meeting of the Spanish Astronomical Society (SEA), held in Santiago de Compostela, Spain, September 11-14, 2000
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The modern hospital is at once the site of healing, the locus of medical learning and a cornerstone of the welfare state. Its technological and infrastructural costs have transformed health services into one of today's fastest growing sectors, absorbing substantial proportions of national income in both developed and emerging economies. The aim of this book is to examine this growth in different countries, with a main focus on the twentieth century, and also with a backward glance to earlier shaping forces. It will explore the hospital's economic history, the relationship between public and private forms of provision, and the political context in which health systems were constructed. The collection advances the historical world map of different hospital models, ranging across Spain, Brazil, Germany, East and Central Europe, Britain, the United States and China. Collectively, these comparative cases illuminate the complexities involved in each country and bring new historical evidence to current debates on health care organisation, financing and reform.