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Rehumanize Your Business
Accelerate sales and improve customer experience Every day, most working professionals entrust their most important messages to a form of communication that doesn't build trust, provide differentiation, or communicate clearly enough. It's easy to point to the sheer volume of emails, text messages, voicemails, and even social messaging as the problem that reduces our reply rates and diminishes our effectiveness. But the faceless nature of that communication is also to blame. Rehumanize Your Business explains how to dramatically improve relationships and results with your customers, prospects, employees, and recruits by adding personal videos to emails, text messages, and social messages. It e...
Human-Centered Communication
Wall Street Journal Bestseller DIGITAL POLLUTION IS THE PROBLEM. HUMAN-CENTERED COMMUNICATION IS THE SOLUTION. We’re spending more time than ever in virtual environments. That will only increase, as will the amount of noise we encounter there. The seemingly endless series of unwelcome digital distractions range from frustrating to dangerous. As individuals and businesses, we not only spend time and energy managing this digital pollution, we often create it. At risk are relationships and revenue. The only viable way forward is to be more thoughtful, intentional, and personal. Human-Centered Communication provides a philosophy and practice to help you connect in more meaningful and effective...
Unremarkable to Extraordinary
Are you ready to become extraordinary? Ask the best in the world the single greatest secret to success, and they’ll sit back in their chair, put their feet up on the desk, and take a long thoughtful pause. With their hands folded behind the crown of their head, they may start to gently chuckle to themselves, because they know: Seeking the “secret to success” is the wrong approach. Many are told that gaining success can only happen through magic or luck. Success is often described as a location one arrives at—a status gained through mere magic or luck. However, extraordinary success cannot be distilled down to something as fickle as luck; it requires more. Jeremy Ryan Slate is the fou...
Selling from the Heart
Sales have changed; gone are the days of manipulative and pushy salespeople who rely on charm to get sales. Selling From The Heart is built for the new economy where authentic relationships matter and out-dated techniques just don’t work any longer. Larry Levine understands the essential role of relationships when it comes to selling, how those genuine connections can fuel sales funnels and exceed sales goals. In Selling From the Heart, Larry coaches readers to build meaningful relationships in natural ways by discovering their authentic selves and offering that authentic perspective to clients. Sales professionals and entrepreneurs will find new levels of sales and personal fulfillment by Selling From the Heart.
Michigan Ensian
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Side B
Genuine leadership has the potential to leave a long-lasting legacy. In Side B, author Paula S. White uses her keen insight for leadership and passion for music as she unlocks new doors for seasoned and aspiring leaders. Throughout Side B, readers will develop the ultimate leadership growth hack; their Side B Legacy. The Side B Legacy is an X-factor quality that draws its power from 10 positive emotion-based behaviors. In fostering these behaviors, readers will begin to see their life more like a composition of music, with each note ringing out and leaving behind lasting resonance. As an acclaimed lyricist, coach, and lifelong lover of music, Paula takes readers through a vision of cultivati...
Are You a Manager or a Leader?
“With the title of this book, Scott Comey asks an important question on which we should all reflect. Throughout, he draws on a depth of experience, personal stories, historical perspective, popular culture, bright minds, and interactive steps. In person and in video, you can lead more effectively with this guidance.” —Ethan Beaute, Chief Evangelist at BombBomb “Scott Comey’s Are You a Manager or a Leader? is a masterful blueprint for successful leadership. With a mix of high-level concepts and street-level tactics, Scott gives you everything you need to become the leader you want to be. From building trust to defining your mission to knowing your numbers, Scott explains both the wh...
User Tested
An insightful discussion and practical guide on how to put customers back into the center of your business model With so many digital experiences touching our lives—and businesses—it’s understandable to feel like you’re drowning in data. There’s a dashboard or chart for just about everything, but data alone can’t help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it’s really like to be your customer. Only human insight from real people can do that. User Tested gives both individual contributors and executives an approachable, pragmatic playbook for steppin...
How’s Your Computer-side Manner?
The way you show up in digital spaces communicates your brand—whether you intend it or not. With the ease of digital communication at anyone’s fingertips and many professionals transitioning to work-from-home, the way an individual communicates online is more important than ever before. Keynote speaker and communication coach Dr. Ali Atkison’s latest guide for personal success, How’s Your Computer-side Manner? explains how to blend one’s “in-person” self with their digital self, in order to put their best foot forward in an ever-changing digital landscape. Digital communication is an absolute necessity for today’s working professionals—especially for those who may never mee...
Strategies for Success
Unleash your potential as an instructional technologist with Strategies for Success. This guide offers potent strategies, expert advice, and actionable insights for advancing your career. * Learn to harness technology's impact on education institutions through streamlined processes and automation. * Employ data-driven decisions, real-time tracking, and goal-setting techniques for optimal results. * Enhance your skills in copywriting, video development, and more to adapt to evolving trends. * Build partnerships with faculty, tailor training, and foster collaboration. * Embrace time management and prioritize tasks to boost productivity. * Stay updated on emerging technologies and establish a strong community presence. Author Stan Skrabut, drawing from decades of experience, empowers you with invaluable wisdom. Transform your role and institution with this trusted companion, paving the way for impactful change. Embark on your journey to instructional technology excellence with Strategies for Success.
