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Intercultural Service Encounters
This book investigates intercultural service encounters (ICSEs) in light of the rapidly globalizing world economy, examining the extant literature on the topic and identifying areas which require further exploration. With a focus on intercultural communication and competence, the author analyses diverse conceptual frameworks, providing theoretical models and practical initiatives for those working within the services marketing industry. An excellent resource for anyone interested in how culture shapes customer and employee expectations and perceptions, this book addresses the potential implications and limitations of future models.
An Ice Age Hunter
The story of a year in the life of an ice-age family as experienced by a young girl.
Native Trees of Southern California
Explains the rules, tactics, and basic strategy of the game and provides drills for the experienced player
Codebreaker in the Far East
This is the first book to describe British wartime success in breaking Japanese codes of dazzling variety and great complexity which contributed to the victory in Burma three months before Hiroshima. Written for the general reader, this first-hand account describes the difficulty of decoding one of the most complex languages in the world in some of the most difficult conditions. The book was published in 1989 to avoid proposed legislation which would prohibit those in the security services from publishing secret information.
Soil Physical Measurement and Interpretation for Land Evaluation
Soil physical measurements are essential for solving many natural resource management problems. This operational laboratory and field handbook provides, for the first time, a standard set of methods that are cost-effective and well suited to land resource survey. It provides: *practical guidelines on the soil physical measurements across a range of soils, climates and land uses; *straightforward descriptions for each method (including common pitfalls) that can be applied by people with a rudimentary knowledge of soil physics, and *guidelines on the interpretation of results and integration with land resource assessment. Soil Physical Measurement And Interpretation for Land Evaluation begins with an introduction to land evaluation and then outlines procedures for field sampling. Twenty detailed chapters cover pore space relations, water retention, hydraulic conductivity, water table depth, dispersion, aggregation, particle size, shrinkage, Atterburg limits and strength. The book includes procedures for estimating soil physical properties from more readily available data and shows how soil physical data can be integrated into land planning and management decisions.
The Upstairs Room
Really, we don't have to keep worrying about the time, Gordon. Let's just sit here together. Okay? For a little while. London is sinking, there's constant rain, and everyone is trying to escape. Gordon, an American writer, finds himself holed up in the attic room of a half-way house, awaiting forged papers and safe passage back to the States. He becomes trapped with Stella, a mysterious and seductive woman, and a teenage girl called Iris who, between them, take Gordon on an emotional journey through his past and into the present, forcing him to face the painful truth as to why he is there. David K. O'Hara's The Upstairs Room is a modern take on Sartre's play Huis Clos in which a man and two women find themselves confined together in a drawing room for eternity. First produced at the King's Head Theatre from 13 November to 8 December 2012 by Giddy Notion, The Upstairs Room is a compelling and well-written play.
Walter Legge
For the dedicated record collector and music lover this discography provides invaluable information about Legge himself and a crucial periodin recording history, from his issuance of discs on a subscripion basis tothe creation of the Philharmonia Orchestra to the systematic recording of the greatest musical artists of the world. Alan Sanders provides session-by-session data on works prepared under Legge's supervision, with the date of the recording, the location, the name(s) of the artist(s), and even the progress of the recording schedules. Also provided are serial and matrix numbers, the takes, catalog numbers, secondary issue numbers, and other data. To afford easy access to all this info...
