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Constructive Feedback
Constructive feedback plays a vital role in enhancing performance and relationships. The authors help you identify when to give feedback, how best to give it, and how to receive and use feedback yourself. The book offers practical tips on getting it right including '10 tools of giving constructive feedback'. The book covers: - distinguishing between 'destructive' criticism and 'constructive' feedback - using feedback to manage better - as an essential element of coaching, counselling, training and motivating your team - dealing with challenging situations and people - eliciting the right feedback to highlight your own strengths and opportunities for your own development.
The Bee Cottage Story
Inspired by Frances Schultz’s popular House Beautiful magazine series on the makeover of her East Hampton house, Bee Cottage, what began as a decorating book evolved into a memoir combining the best elements of both: beautiful photos and a compelling personal story. Schultz taps into what she learned during her renovations of Bee Cottage—determining how each area in the house and garden would be used and furnished—to unravel the question of how a mature, intelligent, successful woman could have made such a mess of her personal life. As she figures out each room over a period of years, Frances finds a new path in life, also a continual process. She comes to learn that, like decorating a home, our lives must adapt to who we are and what we need at different points along the way. The Bee Cottage Story is part memoir, part home decorating guide. Frances discusses the kinds of useful, commonsense design issues that professionals take for granted and the rest of us just may not think of, prompting the reader to examine and discover her own “truth” in decorating—and in her life.
Managing Information and Statistics
In an age where organisations handle significant volumes of data on a daily basis, it is vital that effective information management systems are put in place to manage them and use them to their full potential. Managing Information and Statistics provides the information needed for a sound understanding of the concepts that underpin this key area that is now a feature of every aspect of organisational life. The first part deals with information systems generally, whilst the second looks at how numerical data can be used to develop strategy. Topics addressed include how to utilise information systems for planning and organisation, and storing data; how to design, develop and implement an info...
Facilitation Skills
Who are going to be keenest to use what they've just learned; the people you told, or the people you helped work it out for themselves? Which change is going to deliver the fastest results; the one that was imposed or the one that you helped a team develop and agree for itself? Facilitation is an essential skill for learning professionals and managers who want to deliver lasting and productive results. As a facilitator you can maximise performance by tapping into the experience, potential and enthusiaism of an organisation's people. By empowering individuals and teams to take responsibility for their own learning and achievements you can dramatically increase their chances of success. France...
Learning Needs Analysis and Evaluation
Implement a systematic approach to learning that meets the needs of your organisation and delivers tangible business results.
The Royal Bee
Based on a true story, The Royal Bee is an elegantly written tale that pays tribute to a young boy's courage and strength of character. Song-ho is a young Korean boy destined by birth to a life of poverty. Barred from going to school--only the sons of wealthy families could attend--he dreams of learning to read and write. Then one day he hears the sound of a school bell and follows it deep into the valley. There, the school master turns him away, but Song-ho's boldness and determination earn him a chance at gaining an education nevertheless. Dramatically illustrated with richly textured oil paintings, the story offers glimpses of daily life in Korea a century ago--for both the rich and the poor.
Managing Information and Statistics
Managing Information and Statistics examines one of the most challenging activities in organisations today, that of information management and its use for decision-making.
