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This book develops a critical view of the current main theories in change management, showing that most offer partial explanations for change: the planning approach, for instance, considers it as a linear process, while the contingent approach, another renowned view, is essentially focused on contextual pressures. It proposes an original combination of these various theoretical approaches via a comprehensive model, referred to as the five forces model, and suggests using actor-network theory, a French sociological perspective, to guide the change management process. Thanks to numerous case studies, the book provides the reader with a rich and concrete understanding of the main phenomena linked to any change process. This approach leads to a multidimensional grid for assessing change processes and pleads for the adoption of a "polyphonic" management style, in which considering the interests of the various stakeholders concerned directly contributes to the design of change projects.
This special issue of the European Journal of Work and Organizational Psychology is about power dynamics and organizational change. In this issue theoretical models, research findings and practical experiences are presented to examine power processes, decision making, influence tactics, resistance to change, management of change, and effects of change processes in organizations. The issue starts by discussing different perspectives on power and organizational change. Eight contributions from six countries address a variety of issues.
Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of managing a ‘blended workforce’, i.e. a workforce consisting of both direct hires and contractors. At a time when Europe, as well as the rest of the world, is facing enhanced global competition and a severe labor market crisis, an understanding of temporary employment practices becomes all the more acute. With the evolution of the use of agency work in the Western world over the past decade, the chapters in this volume show how a focus on the ...
This volume focuses on new ways of working, and explores implications of these new practices with a particular emphasis on the place occupied by technology, materiality and bodies within contemporary working configurations. It draws together an international range of scholars to examine diverse subjects such as: the gig economy, social media as a work space, the role of materiality in living labs, managerial techniques and organizational legitimacy. Drawing on global perspectives, from France to Nigeria, this book presents a fascinating examination of the many new ways people are working, and relating to their work. Part of the esteemed Technology, Work and Globalization series, this book is valuable reading for scholars working on organizational studies, ethnography, technology management, and management more generally.
The global business environment is highly uncertain, fractured by unforeseen events and making decisions that deal with a largely unknown future - organizations must improve their ability to respond. This volume of articles presents a new set of studies that attempt to better understand and address this very need.
Critical Management Studies (CMS) is often dated from the publication of an edited volume bearing that name (Alvesson and Willmott, 1992). In the two decades that have followed, CMS has been remarkably successful in establishing itself not just as a ‘term’ but as a recognizable tradition or approach. The emerging status of CMS as an overall approach has been both encouraged and marked by a growing range of handbooks, readers and textbooks. Yet the literature is dominated by writings from the UK and Scandinavia in particular, and the tendency is to treat this literature as constituting CMS. However, the meaning, practice, constraints and context of CMS vary considerably between different countries, cultures and language communities. This volume surveys fourteen various countries and regions where CMS has acquired some following and seeks to explore the different ways in which CMS is understood and the different contexts within which it operates, as well as its possible future development.
Helena Flam Universitat Konstanz B. D. R. Volker Schneider Max Planck Institute for Social Research Kaln, B. D. R. I. A traditional sociologist or political scientist may find the choise of videotex as the object of this cross-national comparison surprising. Indeed, contemporary Sociology and Political Science have shied away from the studies of technology. Consequently, until recently they have not contributed much to the understanding of technological change, leaving this field of study to geographers and historians. The very best among such studies reveal, however, that the evolution of technology is a social construction and that the development and deployment of technical systems are in...
This book compiles empirical evidence on both the challenges raised by neo-liberal policies and the internet to trade unions, and the development of more flexible forms of worker organisation and collective representation. The relationship with digital devices seems inevitably to contribute to differentiating trends, simultaneously acting as an internal and external constraint on organisation. Gathering academics and experts from European and Brazilian universities, this book is recommended for researchers and students in the fields of sociology of work, labour studies and collective action, as well as practitioners and others interested in worker interest organisations and collective representation in the early 21st Century.
No organization is immune from the influence of management tools. Such tools as norms, indicators, ranking, evaluation grids and management control systems have moved outside the managerial and consultancy realm within which they were first developed to reach public administrations and policy-makers, as well as a range of other governmental and non-governmental organizations. Taking management tools out of the practical and utilitarian contexts to which they are often consigned and approaching them from a social analytical perspective, this book gives primacy to these everyday objects that constitute the background of organizational life and remain too often unquestioned. Bringing together developing streams of research from anthropology, political science, social psychology, sociology, accounting, organisation theory and management, ve Chiapello and Patrick Gilbert offer an unprecedented theoretical synthesis that will help managers, scholars and policy-makers to unpack the functional and dysfunctional roles and effects of management tools within and across organizations.
The second volume in the Research in Management Consulting series focuses on developing knowledge and value in management consulting. While there has been an exponential explosion in both the presence and role played by management consultants, the exact nature of their contribution —to client organizations, to our understanding of management and organization, to our comprehension of the increasingly complex dynamics associated with business in a global marketplace, and to the development of their own firms—remains ambiguous. Just as the business world is experiencing rapid and, at times, volatile change, the consulting industry itself is also facing unprecedented change and challenge. Over the next decade, forecasts suggest a world of difference for management consulting, from different competitors and different types of projects and assignments, to different skill sets and different fee structures, to different client expectations.