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Experience in Healthcare Innovation
Using the experience of patients, users, healthcare professionals and other stakeholders to innovate and rethink healthcare organizations and systems is gaining ground. Deploying these innovative methods and practices, however, requires an understanding and mastery of theoretical principles, as well as experimenting with them in the field. Experience in Healthcare Innovation alternates between theoretical presentations and case studies/examples in order to present the key notions of innovation in healthcare and the experiences of the people at the heart of healthcare ecosystems. It brings together diverse and complementary perspectives, shedding new light on the issue of healthcare experience through the prism of innovation. It includes a wealth of resources, ideas and results for all of those in healthcare wishing to implement innovative approaches that place the human experience at the heart of healthcare ecosystems.
Wine Tourism Destination Management and Marketing
The book provides a holistic approach to wine destination management and marketing by bringing together wine tourism research with research in wine and destination management. Chapters are contributed by numerous international authors offering an international and multidisciplinary perspective. The book combines fresh research approaches with international industry examples and case studies in the following key topics: understanding demand of wine destinations; New approaches and practices of wine destination marketing; innovation and design of wine destination experiences and wine routes; planning and development of wine destinations. The book analyses wine destination management and marketing issues from the perspectives of the various stakeholders of wine destinations (e.g. tourists, cellar doors, wine tourism firms, destination managers, wine associations and networks). The book is equally valuable to researchers and industry professionals alike.
L’expérience dans l’innovation en santé
Le recours à l’expérience des patients, usagers, professionnels de santé et autres parties prenantes pour innover et repenser les organisations et les systèmes de santé connait un véritable essor. Le déploiement de ces méthodes et pratiques innovantes nécessite toutefois la compréhension et la maîtrise de principes théoriques, ainsi qu’une expérimentation de ces dernières sur le terrain. L’expérience dans l’innovation en santé alterne exposés théoriques et études de cas/exemples pour présenter les notions clés de l’innovation en santé et de l’expérience des personnes qui sont au coeur des différents écosystèmes de soins et de santé. Il rassemble des perspectives, des points de vue divers et complémentaires permettant un éclairage nouveau sur la question de l’expérience en santé à travers le prisme de l’innovation. Il inclut de nombreuses ressources, idées et résultats pour toutes personnes, tous acteurs du soin souhaitant mettre en oeuvre des approches innovantes plaçant l’expérience humaine au centre des écosystèmes de santé.
Vers la qualité 4.0
None
Methods in Service Innovation
In recent years there has been a growing tendency to regard service research as an independent academic discipline. However, the establishment of thereof is closely intertwined with methodological issues. But, What methodological foundations is the discipline built on? The book, which focuses on the field of service innovation, was launched precisely in order to study the discipline's methodological foundations and the need to develop and modify specific service research methods in the context of specific examples.
Bulletin des lois. Partie supplémentaire
Bulletin des lois, 2e partie. Ordonnances, 1e et 2e section
