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Customer & Service Systems
The second French-German workshop about Consumer Empowerment took place at the University of Karlsruhe (KIT) between January 10-11, 2013. Within the scope of consumer empowerment scientists discussed recent developments in this field and established cross-disciplinary coop- erations in their own fields of research.
Data Analysis, Classification and the Forward Search
This book presents new developments in data analysis, classification and multivariate statistics, and in their algorithmic implementation. The volume offers contributions to the theory of clustering and discrimination, multidimensional data analysis, data mining, and robust statistics with a special emphasis on the novel Forward Search approach. Many papers provide significant insight in a wide range of fields of application. Customer satisfaction and service evaluation are two examples of such emerging fields.
Data Analysis, Machine Learning and Applications
Data analysis and machine learning are research areas at the intersection of computer science, artificial intelligence, mathematics and statistics. They cover general methods and techniques that can be applied to a vast set of applications such as web and text mining, marketing, medical science, bioinformatics and business intelligence. This volume contains the revised versions of selected papers in the field of data analysis, machine learning and applications presented during the 31st Annual Conference of the German Classification Society (Gesellschaft für Klassifikation - GfKl). The conference was held at the Albert-Ludwigs-University in Freiburg, Germany, in March 2007.
Advanced Studies in Behaviormetrics and Data Science
This book focuses on the latest developments in behaviormetrics and data science, covering a wide range of topics in data analysis and related areas of data science, including analysis of complex data, analysis of qualitative data, methods for high-dimensional data, dimensionality reduction, visualization of such data, multivariate statistical methods, analysis of asymmetric relational data, and various applications to real data. In addition to theoretical and methodological results, it also shows how to apply the proposed methods to a variety of problems, for example in consumer behavior, decision making, marketing data, and social network structures. Moreover, it discuses methodological aspects and applications in a wide range of areas, such as behaviormetrics; behavioral science; psychology; and marketing, management and social sciences. Combining methodological advances with real-world applications collected from a variety of research fields, the book is a valuable resource for researchers and practitioners, as well as for applied statisticians and data analysts.
Agent-Based Computational Modelling
The present book describes the methodology to set up agent-based models and to study emerging patterns in complex adaptive systems resulting from multi-agent interaction. It offers the application of agent-based models in demography, social and economic sciences and environmental sciences. Examples include population dynamics, evolution of social norms, communication structures, patterns in eco-systems and socio-biology, natural resource management, spread of diseases and development processes. It presents and combines different approaches how to implement agent-based computational models and tools in an integrative manner that can be extended to other cases.
Research and Advanced Technology for Digital Libraries
We are delighted to present the ECDL 2004 Conference proceedings from the 8th European Conference on Research and Advanced Technology for Digital - braries at the University of Bath, Bath, UK. This followed an impressive and geographicallydispersedseriesof locationsfor previousevents: Pisa(1997),H- aklion(1998),Paris(1999),Lisbon (2000),Darmstadt(2001),Rome (2002),and Trondheim (2003). The conference re?ected the rapidly evolving landscape of digital libraries, both in technology developments and in the focus of approaches to implem- tation. An emphasis on the requirements of the individual user and of diverse and distributed user communities was apparent. In addition, the conference p- gram...
Social Sequence Analysis
Social Sequence Analysis is a comprehensive guide to analytic methods that brings together foundational, theoretical and methodological work on social sequences.
WEBKDD 2001 - Mining Web Log Data Across All Customers Touch Points
WorkshopTheme The ease and speed with which business transactions can be carried out over the Web has been a key driving force in the rapid growth of electronic commerce. In addition, customer interactions, including personalized content, e-mail c- paigns, and online feedback provide new channels of communication that were not previously available or were very ine?cient. The Web presents a key driving force in the rapid growth of electronic c- merceandanewchannelforcontentproviders.Knowledgeaboutthecustomeris fundamental for the establishment of viable e-commerce solutions. Rich web logs provide companies with data about their customers and prospective customers, allowing micro-segmentation ...
Exploratory Data Analysis in Empirical Research
This volume presents a selection of new methods and approaches in the field of Exploratory Data Analysis. The reader will find numerous ideas and examples for cross disciplinary applications of classification and data analysis methods in fields such as data and web mining, medicine and biological sciences as well as marketing, finance and management sciences.
WEBKDD 2002 - Mining Web Data for Discovering Usage Patterns and Profiles
1 WorkshopTheme Data mining as a discipline aims to relate the analysis of large amounts of user data to shed light on key business questions. Web usage mining in particular, a relatively young discipline, investigates methodologies and techniques that - dress the unique challenges of discovering insights from Web usage data, aiming toevaluateWebusability,understandtheinterestsandexpectationsofusersand assess the e?ectiveness of content delivery. The maturing and expanding Web presents a key driving force in the rapid growth of electronic commerce and a new channel for content providers. Customized o?ers and content, made possible by discovered knowledge about the customer, are fundamental f...
