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This work captures the essence of the evolutionary patterns of human communication, provides the reader with their own unique communication style and offers tips on improving their influence with others.
As a forward-thinking leader, you are always looking at ways to improve your skills and techniques. You have a high level of knowledge about how to get the best from your people, and you are successful in achieving your goals. Yet in spite of your skills and knowledge, there are still breakdowns in communication, frustrating misunderstandings, and interpersonal difficulties that you just can’t seem to overcome. These barriers and roadblocks disrupt the smooth running of your business, wasting valuable time, energy, and money. As a psychologist working with business leaders, Graham Andrewartha understands that the reason these difficulties arise is because leaders bring their personal value...
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Reimagining Healthcare shows you how facilities create an enviable healthcare reputation and become preferred health care providers and employers. This book examines: · Current issues and trends facing healthcare; · Why First World healthcare has come to cost so much; · Why the existing healthcare model is unsustainable; · The human side of these pressures; · How improving the care experience – for patients, care-givers and administrators – reduces risk and cost; and · Ways to help your team make their work enjoyable, efficient and higher quality.
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Hills identifies the need for cross-cultural orientation for non-Native field workers, for libraries and librarians to become more community-minded, and for library education to be more field-responsive and active.