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Resolving Conflict
Conflict is inevitable, in everyday life and—especially in today’s increasingly non-hierarchical organizations—in the workplace. So what has always been a key leadership skill—conflict resolution—has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method—summarized in ten steps—for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.
Leadership Trust: Build It, Keep It
Trust is a mechanism of people’s decision-making processes that mediates nearly every interaction in their lives. Identifying and discussing the specific issues or behaviors that increase or decrease one’s willingness to trust—to be vulnerable to the actions of others—helps leaders increase their comfort in dealing with today’s volatile, uncertain, complex, and ambiguous world. Developing fluency in initiating trust conversations helps both leaders and their colleagues open up to the possibility of creating greater responsibility throughout their relationships, teams, and business units.
Hearings
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Selling Your Ideas to Your Organization
If you've got an idea you want to sell, you need to do two things: scan your environment and use effective tactics. This guidebook explains how to scan your environment and provides a collection of tactics you can use to sell your idea. Using this systematic approach will make you more likely to accomplish your objective - solving a problem or making an improvement for the benefit of individuals, groups, and the organization as a whole.
Influence
If you've got an idea you want to sell, you need to do two things: scan your environment and use effective tactics. This book explains how to scan your environment and provides a collection of tactics you can use to sell your idea. Using this systematic approach will make you more likely to accomplish your objective--solving a problem or making an improvement for the benefit of individuals, groups, and the organization as a whole.
Becoming a Strategic Leader
In the second edition of the best-selling Becoming a Strategic Leader, Richard L. Hughes, Katherine Colarelli Beatty, and David L. Dinwoodie draw from the Center for Creative Leadership's (CCL) acclaimed Leading Strategically program to offer executives and managers a comprehensive approach to strategic leadership that reaches leaders at all levels of organizations. This thoroughly revised edition concentrates on practical tools for producing impact right away. The authors place special emphasis on three essential strategic components: discovering and prioritizing strategic drivers, which determine sustainability and competitiveness; leadership strategy, which ignites the connections between...
Direction, Alignment, Commitment: Achieving Better Results through Leadership, Second Edition
This book will show you how to diagnose problems in your team by focusing on the three outcomes of effective leadership: direction, alignment, and commitment. By assessing where your group stands in each of these outcomes, you can plan and implement the changes necessary to get better results.
Influence for Nonprofit Leaders
Influence is an essential component of leadership, especially in a nonprofit environment. Since relationships are vital for a nonprofit's success, a leader needs to be able to influence employees, volunteers, and stakeholders in order to meet the challenges ahead. It can be especially difficult when you have to influence those who are neutral or even opposed to your ideas. This guidebook will help you to cultivate and use your influence to achieve the results your nonprofit needs.
Influence
Influence is an essential component of leadership. Your position in an organization and the power it gives you aren’t always enough to motivate people to do what you ask. Developing your influence skills can help you gain commitment from people at all levels: direct reports, peers, and bosses. This book includes an assessment tool to help you determine the influence tactics you currently use. Some tactics depend on logic, others appeal to emotions, and others are cooperative appeals. You may discover tactics you rarely use, and you can develop those tactics to become more effective. You will learn what to do before, during, and after an influence session. Every influence attempt can become a learning experience, and you can continue to enhance this crucial leadership capability.
The Art and Science of 360 Degree Feedback
More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition of the best-selling book includes research and information that more accurately reflects who is using 360-degree feedback and where and how it is being used. In addition, the authors incorporate information about the impact of advances in technology and the more global and virtual work environment. This new edition includes case examples, tips, and pointers on preparing 360-degree feedback and information on how to implement it.
