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Dieses Buch beschreibt erstmalig, wie Verkäufer Achtsamkeit und Wertschätzung im Sales-Prozess so vermitteln, dass der Abschluss bei ihren Kunden problemlos gelingt. Denn nur wer sich diese emotionale Verkaufsintelligenz aneignet und sie perfekt beherrscht, kann die Motivwelt der Kunden verstehen, ihr Verhalten deuten und Kaufimpulse frühzeitig erkennen. Die Autoren stellen einen ganzheitlichen Ansatz des Verkaufens vor, der auf Erkenntnissen der Neurowissenschaften und der Motivforschung beruht. Zahlreiche Testkäufe in verschiedenen Branchen untermauern die Theorie und zeigen den praktischen Nutzen. Konkrete Anleitungen und Beispiele helfen Ihnen dabei, Ihre Kundentypen nach limbischen Aspekten zu unterscheiden. Sie erfahren, was genau hinter Kauferlebnissen steckt, wie Kaufentscheidungen getroffen werden und wie Sie auf der emotionalen Ebene überzeugen. Ein unverzichtbarer Ratgeber für alle, die langfristige Kundenbeziehungen schaffen wollen.
This selection of Alasdair MacIntyrea (TM)s early writings on Marxism and ethics aims both to fill a gap in the academic literature on MacIntyrea (TM)s ethical theory, and to offer a contribution to more recent debates on the ethics of revolution.
Provides a fresh and global perspective on the works and influence of a nineteenth-century musical and theatrical phenomenon.
This accessible manual outlines the Accent Method technique. It offers an effective and rational voice treatment with measurable results in the shortest possible time. It is based on a sound theoretical background in phonetics and voice physiology and combines the most effective elements of various voice therapies. It is a well researched training system for the treatment of voice and speech disorders, covering exercises for relaxation, respiration and voice, including the transfer from voice exercises to reading and oral communication. It aims to obtain the best verbal communication possible, for each individual. It includes a CD with voice and drum exercises.
Conflict and Conflict Management -- Evaluation of the Models -- 10 Where We Have Been and Where We Should Go -- Where We Have Been -- Where We Should Go -- Empathy-Related Processes -- New Measurement Methods -- Usefulness of the Organizational Model -- Conclusion -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z
The third edition of Donald H. Boalch's Makers of the Harpsichord and Clavichord, 1440-1840 is a complete revision of the second edition published in 1974. The volume is now divided into two parts. Part I contains biographical details of all known makers, including some 500 not listed previously, and updated entries for more than 400 makers appearing in the second edition. Enlarged (and in some cases extended) descriptions of more than 2,000 surviving instruments by the makers are consigned to Part II, and the whole is complemented by a number of tables, a geographical and chronological conspectus of makers, and a new Index of Technical Terms in seven languages by Dr Andreas H. Roth.
Virtual exchange refers to education programmes in which constructive communication and interaction takes place between individuals or groups from different cultural backgrounds with the support of educators or facilitators. Evaluating and Upscaling Telecollaborative Teacher Education (EVALUATE, http://www.evaluateproject.eu/) was a European policy experimentation financed by Erasmus+ which studied the impact of a telecollaborative model of virtual exchange on student teachers. Between 2017-2018, the project consortium trained teacher trainers and organised virtual exchanges which involved over 1,000 student teachers at initial teacher education institutions. This entailed students interacti...
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This volume provides a state of the art overview of Online Intercultural Exchange (OIE) in university education and demonstrates how educators can use OIE to address current challenges in university contexts such as internationalisation, virtual mobility and intercultural foreign language education. Since the 1990s, educators have been using virtual interaction to bring their classes into contact with geographically distant partner classes to create opportunities for authentic communication, meaningful collaboration and first-hand experience of working and learning with partners from other cultural backgrounds. Online exchange projects of this nature can contribute to the development of lear...
A guiding principle in creating Political Marketing has been to examine the ways in which culture, politics, and society interrelate in the field of political marketing. In the course of the book, the editors and contributors consider ‘culture’ as a distinctive concept with transformative capacities that need further and deeper development in the engineering of the political marketing process. This may be introduced and, consequently, lead to broad formulation of a ‘campaign culture’. Indeed, understanding and adapting a broader ‘campaign culture’, political marketing models may be seen as sets of pathways of key resources resulting viability in human assets, forms of influence, ...