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Studying the Novice Programmer
Parallel to the growth of computer usage in society is the growth of programming instruction in schools. This informative volume unites a wide range of perspectives on the study of novice programmers that will not only inform readers of empirical findings, but will also provide insights into how novices reason and solve problems within complex domains. The large variety of methodologies found in these studies helps to improve programming instruction and makes this an invaluable reference for researchers planning studies of their own. Topics discussed include historical perspectives, transfer, learning, bugs, and programming environments.
New Business Models and Value Creation: A Service Science Perspective
The contemporary economic landscape features the prevalence of the service sector in economic systems, the pervasive servitisation of manufacturing, innovations in traditional business models and new value creation models, thanks to the new possibilities offered by the web, ICT and other enabling technologies. In this evolving context, this book provides qualified contributions on the topic of service science from a managerial perspective. A multidisciplinary perspective is adopted, dealing with both the structural–technological and dynamic–relational aspects of managing complexity. In addressing the contribution that service science can make to business value creation, this book covers ...
Handbook of Service Business
Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. This Handbook co
Integration of Natural Language and Vision Processing
Although there has been much progress in developing theories, models and systems in the areas of natural language processing (NLP) and vision processing (VP), there has hitherto been little progress in integrating these two subareas of artificial intelligence. The papers in Integration of Natural Language and Vision Processing focus on site descriptions, such as the work at Apple Computer, California, and the DFKI, Saarbrücken, on historical surveys and philosophical issues, on systems that have been built, enabling communication through text, speech, sound, touch, video, graphics and icons, and on the automatic presentation of information, whether it be in the form of instruction manuals, statistical data or visualisation of language. There is also a review of Mark Maybury's book Intelligent Multimedia Interfaces. Audience: Vital reading for all interested in the SuperInformationHighways of the future.
The Human Side of Service Engineering
Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA
Handbook of Service Marketing Research
The Handbook of Service Marketing Research brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today. Cutting-edge topics include: customer relationships and loy
End User Development
This book makes important aspects of the international discussion on End User Development (EUD) available to a broader audience. It offers a unique set of contributions from research institutes worldwide, addressing relevant issues and proposing original solutions. This broad look at the emerging paradigm of End-User Development will inspire every reader to appreciate its potential for the future. Indeed, the editors hope that readers – "end-users" - will themselves become developers.
Service Systems Science
The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today’s service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research. In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service scienc...
Effective Blended Learning Practices: Evidence-Based Perspectives in ICT-Facilitated Education
Provides insight into the practice of blended learning in higher education.
The Practice of Enterprise Modeling
Enterprise modeling (EM) has gained substantial popularity both in the academic community and among practitioners. A variety of EM methods, approaches, and tools are being developed and offered on the market. In practice they are used for various purposes such as business strategy development, process restructuring, as well as business and IT architecture alignment and governance. PoEM 2009 – the second IFIP WG 8.1 Working Conference on The Practice of Enterprise Modeling took place in November in Stockholm, Sweden. The conference series is a dedicated forum where the use of EM in practice is addressed by bringing together researchers, users, and practitioners in order to develop a better ...
