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La Formation de A à Z
Un dictionnaire de plus de 600 articles dans tous les domaines de la formation continue : les théories, les méthodes, les dispositifs, la réglementation, les intervenants, les institutions, les organismes, les personnalités, etc. Chaque article comprend une définition, des informations pratiques, la traduction des mots-clés en anglais, allemand et espagnol, une bibliographie, enfin le renvoi à d'autres articles (corrélats). Ce dictionnaire est précédé d'un plan de classement thématique, pour retrouver facilement les articles traitant du même sujet. 200 sigles sont par ailleurs développés. Dans le monde Une analyse des systèmes de formation continue, continent par continent, p...
Les Chargé(e) s de relation clientèle face à la lettre de réclamation
Qui n'a jamais pris un jour la plume pour coucher sur le papier un humeur grinçante à la suite d'un mécontentement légitime ? Si certains ouvrages ont étudié ces lettres de réclamation, peu d'entre eux ont analysé cette difficile tâche professionnelle qui consiste à y répondre. C'est sur cette pratique d'écriture au travail que cet ouvrage se penche... non pour délivrer des recettes de savoir-faire, mais pour appréhender la complexité de la mission qui incombe à ceux ou à celles chargé(e)s de renouer, "au nom de l'entreprise", avec une relation commerciale fragilisée.
ABC Transporters and Multidrug Resistance
A comprehensive review of the most current scientific research on ABC transporters and multidrug resistance ATP-binding cassette transporter genes (ABC transporters) are known to play a crucial role in the development of multidrug resistance (MDR). MDR is the ability of pathologic cells, such as tumors, to withstand chemicals designed to target and destroy such cells. In MDR, patients who are on medication eventually develop resistance to not only the drug they are taking, but to several different types of drugs. ABC Transporters and Multidrug Resistance offers an essential resource for pharmaceutical researchers who are working to discover drugs to counteract multidrug resistance in disease...
Analytic Combinatorics
Analytic combinatorics aims to enable precise quantitative predictions of the properties of large combinatorial structures. The theory has emerged over recent decades as essential both for the analysis of algorithms and for the study of scientific models in many disciplines, including probability theory, statistical physics, computational biology, and information theory. With a careful combination of symbolic enumeration methods and complex analysis, drawing heavily on generating functions, results of sweeping generality emerge that can be applied in particular to fundamental structures such as permutations, sequences, strings, walks, paths, trees, graphs and maps. This account is the definitive treatment of the topic. The authors give full coverage of the underlying mathematics and a thorough treatment of both classical and modern applications of the theory. The text is complemented with exercises, examples, appendices and notes to aid understanding. The book can be used for an advanced undergraduate or a graduate course, or for self-study.
Livres hebdo
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Artificial Hells
Since the 1990s, critics and curators have broadly accepted the notion that participatory art is the ultimate political art: that by encouraging an audience to take part an artist can promote new emancipatory social relations. Around the world, the champions of this form of expression are numerous, ranging from art historians such as Grant Kester, curators such as Nicolas Bourriaud and Nato Thompson, to performance theorists such as Shannon Jackson. Artificial Hells is the first historical and theoretical overview of socially engaged participatory art, known in the US as "social practice." Claire Bishop follows the trajectory of twentieth-century art and examines key moments in the developme...
Moroccan Islam
This book is one of the first comprehensive studies of Islam as locally understood in the Middle East. Specifically, it is concerned with the prevalent North African belief that certain men, called marabouts, have a special relation to God that enables them to serve as intermediaries and to influence the well-being of their clients and kin. Dale F. Eickelman examines the Moroccan pilgrimage center of Boujad and unpublished Moroccan and French archival materials related to it to show how popular Islam has been modified by its adherents to accommodate new social and economic realities. In the course of his analysis he demonstrates the necessary interrelationship between social history and the ...
Current Law Index
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Livres de France
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