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Library Users and Reference Services
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four...
The Vietnam Trauma in American Foreign Policy
This study of ten fateful decisions made on Indochina between 1961-75 highlights the ascent of the civilian militarists and of strategy over diplomacy in United States policymaking and reveals the inexorably interlinked and escalating character of the decisions and the central purpose of American presidents: not to have to face the expected domestic political consequences of defeat in Indochina. As a result, we were led into a prolonged stalemate in which "acting" and the management of programs became a more important preoccupation than thinking about our purposes and values, in which analysis become wholly subjective and therefore defective, and in which decision-making occurred in a closed system which did not allow for divergent inputs.
Michiganensian
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