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Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel a...
Instructions and patterns for twenty-five quilted and applique pillow covers to liven up your interior decor.
A standard work on royal genealogy, this collection contains nearly 200 pedigrees showing the lineal descent of hundreds of American families from the kings of England, Scotland, Ireland, Wales, and France. The data derives from authoritative reference works, from family histories, and from manuscript pedigrees held in both public and private repositories. The indexes contain references to upwards of 3,000 surnames, many with multiple entries. One need only trace a surname through a lineage to connect with the Blood Royal. (Earlier editions of this work are not necessarily superseded by the seventh edition, but the seventh is held to be the most authoritative, and is therefore the most popular.)
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In today’s world, per capita consumption of electricity in a country is considered as one of the important indices of its developmental status: both economic and technological. Engineering students as well as the professional beginners, studying and working in the field of Electrical Power Generation and Power Plant Administration, should get a reasonable level of familiarization with the concepts of various technological methods and plants in order to acquire necessary knowledge and competency for a worthwhile professional career in the subject field. This book attempts to provide relevant knowledge inputs by way of providing conceptual clarity on various aspects of the subject. It will be helpful for students of Electrical and Mechanical Engineering. Print edition not for sale in South Asia (India, Sri Lanka, Nepal, Bangladesh, Pakistan and Bhutan)
THE HAMMOCK: A novel based on the true story of French painter James Tissot portrays ten remarkable years in the life of James Tissot (1836-1902), who rebuilt - and then lost - his reputation in London. THE HAMMOCK is a psychological portrait, exploring the forces that unwound the career of this complex man. Based on contemporary sources, the novel brings Tissot's world alive in a story of war, art, Society glamour, love, scandal, and tragedy.